Hr manager

Tam*** ***** (XX años)
General Manager en Ruby Slippers BCN SL
ELBS
Barcelona,
Barcelona
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Experiencia
General Manager
Ruby Slippers BCN SL
jul 2018 - Actualmente
•	Enhanced operational performance by developing effective business strategies, systems, and procedures.
•	Researching and identifying growth opportunities.
•	Participated in organizational transformation and implementation activities to monitor corporate restructures.
•	Established clear performance goals and metrics for revenue, P&L, customer service and customer retention.
•	Overseeing daily business operations.
•	Trained, managed, and motivated employees to promote professional skill development.
•	Forecasted sales, allocated resources, and managed labor to improve productivity metrics.
•	Developed employee handbook, detailed job descriptions and workflow plans to formalize operational systems and procedures.
•	Employee motivation and development, evaluating performance and productivity.
Head of the Department
Ruby Slippers BCN SL
sep 2017 - jul 2018
•	Head of tourist sales department
•	Recruited and participated in search for best sales candidates for team and produced training modules for new employees.
•	Developed and implemented sales strategy for department, delegating tasks, running meetings, and analyzing sales research and outcomes.
•	Established sales goals and strategies that contributed to increased growth in sales and profitability.
•	Supervise the smooth and efficient operation of the business.
•	Property management: direction and control of all personnel and resources to ensure that the property is properly maintained, and the owner's objectives are met.
•	Work with high profile clients or customer complaints, analyze budgets and determine ways to streamline and improve the sales process.
•	Elevated team performance via strategic planning and coaching in areas of prospecting, sales, and value-added presentations.
•	Supported all sales team members to drive growth and development.
Vice President of Business Development
GINGIO
dic 2015 - mar 2017
•	Organization and management of networking events for music / entertainment / fashion and art industry professionals in exclusive venues around the globe.
•	Brand expansion to the new markets.
•	Sponsorship management.
•	Cultivated and maintained industry relationships and customer partnerships to capitalize on opportunities and maximize business success.
•	Database administration.
Property Manager
Ruby Slippers BCN SL
jun 2014 - jun 2015
•	Staff management- hiring, training, and evaluating property staff.
•	Property management- directing and controlling of all personnel and resources to ensure property is properly maintained and owner objectives met.
•	Property finding.
•	Tourist rentals management.
•	Property development project management.
Office Manager
Elektro Vojvodina, Elektrodistribution of Novi Sad
ene 2010 - jun 2013
•	Providing executive support and carrying out the activities for the purposes of the director, deputy director and executive directors for business and technical system
•	Planning, management and coordination of organizational units and people to implement their obligations under the Cabinet.
•	Board Support and Liaison.
•	Preparation and implementation of protocols and record keeping of protocol meetings and visits.
•	Responsible for facilitating the efficient functioning of an office.
Formación
Master en Coaching Ejecutivo y empresarial
ELBS
mar 2021 - Actualmente

          
          
Master in HR Management
University of Novi Sad, Faculty of Technical sciences
sep 2012 - jun 2013

          
          
Degree in General Law
Univercity of Novi Sad, Faculty of Law
sep 2006 - jun 2012

          
        
Idiomas
Serbian - native
Croatian - native
Bosnian - native
English - Proficiency
Spanish - C2
Catalan - A1
Italian - A1
Otros datos
Summary
Strategic and talented Human Resources Manager driven  to address policy implementation and change management with creative and innovative approach. Strong understanding of evolving industry and market demands, with a unique perspective
and appreciation that human capital is every organization’s greatest asset. Genuine influencer who thrives on tough challenges
and translates visions and strategies into actionable, value-added goals.