TRABAJO CUSTOMER SUPPORT DELIVERY ESPLUGUES DE LLOBREGAT, BARCELONA

Years of experience building products for customer support... ensure customer support tools and platforms effectively integrate with the broader landscape...

Years hands on experience in customer support specific technologies (ccaas, voip, case management, business process management systems, social listening tools...

support the analysis and resolution of issues as part of the third-level sustain... we are looking for business analyst to be part of our supply chain – customer...

And manage rappel/visibility/return payments support csd & kam team in all commercial review process (data preparation) perform ad-hoc analysis to support business...

Martech, crc, commerce, erp) to support seamless customer engagement and operational continuity... maintain a global product template and support localization, ensuring...

Evolve and continually improve the interdependencies between business models, it delivery models and operating practices, integrating waterfall, iterative, and agile...

What you’ll do  provide deep expertise, guidance and support in specific specialties (e... the cyber and digital security specialist - iam expert  will support...

Conversion rate, cart abandonment, fulfilment nps, delivery success rate)...   progressively expand the product scope to cover delivery and pickup coordination,...

Design thinking, lean start-up), including expertise in focus group management, customer journey mapping, competitive research, and customer research...

Also understanding sales, promotion management, b2b, customer management processes and related data points...   bonus points if you:  have a good understanding of...

Ensure that software architecture aligns with business goals and technical requirements  cloud environment management: manage and optimize cloud environments to...

•    support troubleshooting of complex issues in production... you will guide and promote optimal use of technology to support the cost-effective delivery of business...

Additionally, you will enhance and improve the technology platforms that support these business operations... provide appropriate documentation, training and coaching...

Experience and functional understanding of sales, promotion management, b2b, customer management processes and related data points... we are seeking a highly skilled...

You will further support the operational management of the portfolio of digital touchpoints... also ensuring all projects are consistent with overall it customer...

We also support markets with managing local spend... creation and management of credit notes generated from customer claims... coordination and collaboration with...

Participate in the it governance processes that enable prioritization across multiple options and support the business governance processes (e...

support the analysis and resolution of products issues in collaboration with the sustain team... ) deliver support to the markets/factories for new implementations...

Coach junior developers and collaborate with operations teams to optimize the continuous delivery pipeline... facilitate and orchestrate agile, incremental delivery...