TRABAJO GUEST SERVICE FRONT DESK BARCELONA, BARCELONA

You'll learn what it takes to deliver world-class service while gaining hands-on experience in the core operations of a luxury hotel front desk...

Answer, record, and process all guest calls, messages, requests, questions, or concerns... position summary  process all guest check-ins by confirming reservations...

Your rolewe’re looking for a dynamic and hands-on front desk & bar host to manage our automated hotel lobby, combining light reception support with full responsibility...

Your rolewe’re looking for a dynamic and hands-on front desk assistant to manage our automated hotel lobby, combining light reception support with full responsibility...

• execute customer service tasks at the reception... offer the greatest service to guests • carry out in a qualified manner, with initiative and responsibility...

Performs front desk duties in high demand times... strives to improve service performance... serves as guest relations manager and handles the tracking of service...

Direct and train front desk staff and operators... ensure that front desk and communications meet hotel standards for maximum guest satisfaction...

Assist with training hotel staff on guest service best practices and vip protocols... work closely with the front office, housekeeping, food & beverage and other...

Handle cash and credit transactions, ensuring the accuracy of guest billing... under the guidance of the front office manager, you will be responsible to provide...

Uniform and laundry service... ), ensuring personalized and detailed service... ·       support the front office and housekeeping teams by sharing feedback, identifying...

• uniform and laundry service... ), ensuring personalized and detailed service... • support the front office and housekeeping teams by sharing feedback, identifying...

• uniform and laundry service... • perform other duties as assigned including guest room tours, concierge services, special guest requests and needs, etc...

* guides daily front desk shift operations... front office areas include bell/door staff, switchboard and guest services/front desk... * improves service by communicating...

Ensure all departmental service standards and sequences of service are being upheld...  ensure guest satisfaction - address guest issues as they arise and provide...

Collaborate with front office, concierge, guest relations, and other departments to ensure seamless service... proactively anticipate guest needs and personalize...

Descripción del empleo reportando al front office manager o al responsable jerárquico que le sustituya durante su ausencia (assistant front office manager, supervisor...

guest experience and securityensure guest satisfaction through a visible presence, proactive communication, and quick issue resolution... handled vip arrivals/departures...

Additionally, the spa front desk receptionist may need to process transactions, handle money, and contribute to facility cleanliness... the spa front desk receptionist...