FRONT DESK/ RECEPTION TRAINEE (INTERNSHIP)

Job Description For Front Desk/ Reception Trainee (Internship)(HOZ) in Barcelona,Spain.
Description Kickstart Your Career as a Reception Trainee at Grand Hyatt BarcelonaAre you a student and ready to take your first step into the world of luxury hotels? At Grand Hyatt Barcelona, we're offering a full-time internship opportunity designed to immerse you in the dynamic, guest-facing world of hotel reception.
t Hyatt, our purpose is to care for people so they can be their best.
As a Reception Trainee, you'll be part of a passionate team that brings this purpose to life-every day, with every guest.
our Role.
Front Desk, Front Line, First ImpressionAs a Reception Trainee, you'll be the face of Grand Hyatt Barcelona.
You'll learn what it takes to deliver world-class service while gaining hands-on experience in the core operations of a luxury hotel front desk.
hat You'll Be Doing.
eliver outstanding guest service by handling internal and external phone calls professionally, ensuring each interaction reflects our brand standards.
reate meaningful first impressions, assisting with check-ins, check-outs, and guest inquiries with confidence, warmth, and attention to detail.
ollaborate with other departments and partners to ensure smooth operations and exceptional guest satisfaction.
tay informed and proactive, keeping up to date with daily hotel services, local events, and guest preferences to provide relevant and helpful information at any moment.
hy Join Us?At Grand Hyatt Barcelona, you'll do more than observe-you'll contribute, grow, and become part of a team that values care, excellence, and genuine connection.
This internship is your opportunity to develop key skills, gain valuable industry insight, and take your first step toward a successful career in hospitality.
eady to begin your journey with us? Apply now and be part of something truly exceptional.
ualifications What We're Looking For.
ull-Time Commitment.
This is a paid internship, Monday to Friday.
Please note that housing is not included.
ur internship programs require 6-month availability in Barcelona.
ducational Collaboration.
You must be able to sign a collaboration agreement with your school or study center.
ork Authorization.
You need to have legal authorization to work in Spain or your University must be approved for Internships in the EU.
elevant Career Path.
Your studies should be related to the internship.
anguage Skills.
Advanced English is a must and Advanced Spanish is highly valued.
assion for Learning.
We seek individuals with a strong desire to learn and grow.
hat You'll Love About Us.
areer Development.
This is an excellent starting point for your professional journey.
ibrant Work Environment.
Our team is young, dynamic, and supportive.
We help each other, share laughter, and are passionate about our industry.
mployee Perks.
Enjoy complimentary meals in our Employee Cafeteria.
ngaging Activities.
Participate in our festive, recreational, and training activities.
entorship.
Benefit from guidance and support to help you thrive.
ur Values.
We uphold respect, integrity, empathy, experimentation, inclusion, and wellbeing.
complementary nights at Hyatt Hotels after 90 days of serviceAt Hyatt, we care for people so they can be their best!