TRABAJO FRANCHISE HOTEL GUEST SERVICE BARCELONA, BARCELONA

A guest service agent accepts, delivers and responds to guest and management messages, enquiries and emergencies and uses their knowledge of the hotel facilities...

Buscamos un guest service agent que nos ayude a recibir cada día a nuestros huéspedes, transmitiendo el valor y calidad de be mate y trasladar la sensación de “estar...

Strives to improve service performance... serves as guest relations manager and handles the tracking of service issues... empowers employees to provide excellent...

Provide information on hotel services and facilities... establish clear expectations and holds the guest experience team accountable for exemplifying desired service...

Assist with training hotel staff on guest service best practices and vip protocols... ability to adjust services and approach based on changing guest needs and hotel...

* empowers employees to provide excellent customer service... * sets a positive example for guest relations... * responds to and handles guest problems and complaints...

Ideally have proven experience as a waiter or waitress -passion for delivering exceptional guest service -ability to work under pressure and manage in a busy, fast...

• uniform and laundry service... • provide information on hotel services and facilities... • perform other duties as assigned including guest room tours, concierge...

* strives to improve service performance... * sets a positive example for guest relations... * improves service by communicating and assisting individuals to understand...

Proactively anticipate guest needs and personalize interactions to enhance the guest journey... collaborate with front office, concierge, guest relations, and other...

Distribuirlos de acuerdo con el procedimiento especificado por el hotel... descripción del empleo reportando al front office manager o al responsable jerárquico...

Distribuirlos de acuerdo con el procedimiento especificado por el hotel... aprovechar todas las oportunidades para ser un "vendedor" vendiendo activamente las promociones...

What you'll be doing:deliver outstanding guest service by handling internal and external phone calls professionally, ensuring each interaction reflects our brand...

guest experience and securityensure guest satisfaction through a visible presence, proactive communication, and quick issue resolution... handled vip arrivals/departures...

* strives to improve service performance... strives to continually improve guest and employee satisfaction... * sets a positive example for guest relations...

Approach guest and collect information needed to assist with seat arrangements...  to serve food and beverage orders according to recipes and service standards...

Over a 6-month internship, you'll support our restaurants, bars, and banqueting operations-contributing to daily logistics, interdepartmental coordination, and even...

Ensure all departmental service standards and sequences of service are being upheld...  ensure guest satisfaction - address guest issues as they arise and provide...