CUSTOMER SERVICE REPRESENTATIVE WITH NATIVE LEVEL OF FRENCH
Descripción de la oferta de empleo
If you have experience in customer service and you are a French speaker, we want to meet you!
You will work for a multinational company in the leisure-restaurant sector. Our client is in continuous growth and they have many years of experience in this sector.
During you day to day:
- You will answer incoming requests via phone, email, and chat.
- You will assist our customers if they have questions about our electronic reservation book, our website or app.
- You will put yourself in the customer’s shoes and provide the most suitable answer or solution according to their specific needs
Requisitos del puesto
You are the person we are looking for if:
- You have a Native level of French and are fluent in English.
- You are open-minded and have a high level of communication skills.
- You care about customer needs and always try to make their experience unique and satisfactory because you focus on quality and love getting things done.
- You enjoy working in a dynamic, fast-paced environment.
- You have some technological knowledge and troubleshooting experience in a customer support environment or you have worked with Salesforce.
Otros datos del puesto
What we offer:
- Competitive fixed salary.
- Ticket Restaurant.
- International working environment.
- Compensation for practicing sports in any gym in Barcelona.
- Interesting discount in private health insurance.
- Dining and leisure area + terrace.
- Coffee point on each floor with coffee and tea for free.
Detalles de la oferta
- Indefinido, jornada completa
- 20000€ - 30000€
- 30/06/2021
- 20/06/2022
Native level of english, good negotiation skills and at least 1 year of experience as a commercial, prospecting and customer management b2b online environment and/or leisure-restoration... you are a customer oriented person with a strong commercial mindset and influencing skills, capable of convincing......
The company has more than 30 years of experience with activities in 80 countries... this includes keeping in contact with customers from the very first day, explaining the information of the products, as well as renewing contracts with current companies... join this new adventure and start your career......
Being a customer support representative means you are technically minded, a problem solver and keeping the customer at heart of everything you do... • you will constantly update our crm system (salesforce) with all relevant information collected during customer service activities......
Requisitos del puestoyou are the person that we need if - you have some professional experience in banking, fintech or customer service sectors- you have some experience in a start-up or high-growth environment, preferably international- you have an intermediate level spanish (it would be a plus to communicate......
Do you have a high level of english and dutch? are you experienced or interested in customer service and e-commerce? would you like to develop your career in a fast-growing e-commerce company with international presence? then this job is for you! as a customer service representative, you will handle......
Do you have a high level of english and german? are you experienced or interested in customer service? would you like to join and develop your career in a fast-growing e-commerce company with international presence? then this job is for you! as a customer service representative, you will handle most......
Requisitos del puesto- native level of french- at least 1 year of experience in telesales/telemarketing/customer service environment- strong commercial profile, good knowledge of sales techniques and know how to deal with objections... strong customer service skills, be used to working with targets and......
Main responsibilities:- receive and handle dutch customer requests by phone, email and chat- function as an ambassador- collection and maintenance of customer data- clarification of customer inquiries regarding service, subscription, payment and technical requirements- work on requests and comments via......
Flexibility to work from home most of the time with core hours... stay up-to-date with new features and product launches... liaise with suppliers and partners to resolve booking issues... requisitos del puestoexcellent french and english, spoken and written- minimum 2 years experience working with gds......