CUSTOMER SERVICE REPRESENTATIVE WITH A HIGH LEVEL OF ITALIAN AND ENGLISH (WFH)
Descripción de la oferta de empleo
freedom, agility, well-being, and the feeling that nothing can stop us in our daily lives.
Our client believes that everyone should be able to go wherever they want in comfort and they want to provide people with effective and reliable solutions to keep their feet healthy and pain-free.
We Care.
Passionate about Customer Support, with a drive to achieve and exceed targets to achieve a high-quality level of consumer service.
We're Curious.
Proactive approach to problem-solving and a "can do" attitude.
We Achieve Together.
Strong teamwork ethic, contributing to personal and team targets/SLA while working on personnel targets.
What you will be doing? Working collaboratively with consumers to answer product information requests and resolve queries in a skillful and professional way You can put yourself in our customers' shoes, analyse their problems and offer them individual solutions Offering an omnichannel service to our consumers via telephone, email, chat, and social media Developing a sound understanding of the products and services offered by our client Embrace our company values and act as a brand ambassador Requirements What skills & experience will you bring to us? Afluent level of Italian with exceptional grammar and spelling skills High level of English (Both written and spoken) A genuine passion for delivering outstanding customer service Ability to deal with sensitive calls with empathy Strong administrative skills with a keen eye for detail A professional outlook and proactive approach to problem solving Benefits What do we offer? Start date.
2nd of May Contract.
Temporary (3-month contract with 1-month probation period) Full-Time.
(39 hours/week) Working days/Hours.
Monday to Friday from 9.
am to 6.
pm Salary.
€ Holidays.
2 days accrued per month Paid bank holidays + 1 extra day in lieu Working from home Training.
1 week Monday to Thursday from 9.
am to 6.
pm & Friday from 9.
am to 5.
pm Office location.
Barcelona (La Sagrera) Other Benefits.
Best-in-class people engagement activities and programs Ongoing training and development and an opportunity for you to cultivate a new and exciting career in a high-growth environment Employee Assistance Program - Free, confidential, and impartial guidance and support Employee Benefits Club - a wide range of exclusive perks and rewards as a valued member of our organisation Option to sign-up for Discounted Private Health Insurance Who we are CPM International has a global presence in over 30 countries.
We offer multilingual support in various languages tailor-made to the needs ofourdiverse markets.
We focus on customer service, sales, and technical support solutions for clients worldwide.
CPM International believes in creating an open workplace, celebrating diversity in all forms, including gender, race, religion, disabilities, and sexual orientation.
We are committed to providing equal opportunities and ensuring everyone feels included from the start of their journey within CPM.
#wecare #wearecurious #weachievetogether
Detalles de la oferta
- Sin especificar
- 18/04/2024
- 17/07/2024
We are looking for a collections specialist with a high level of german or dutch, as well as english and spanish... requisitos del puestowe are looking for a person with the following qualifications, experience and skills: - you have a high level of german or dutch, as well as english and spanish, both......
Full medical insurance with dental included- office in the centre of barcelona with free coffee and tea- flexibility with regards to teleworking... you will collaborate closely with their admin and aftersales departments, offering the best service to their clients... otros datos del puestowhat do we......
In your day-to-day: - you'll provide assistance via phone/mail/email/chat from customer simple and complex queries that impact the performance of the business- you'll guide the customers through the webshop- you'll be ensuring that the data received from the customer is accurately and timely maintained-......
Part-time administrative worker with a good level of english, where knowledge of french will be an asset... send cv with recent photo by email... some commercial work and client follow-up will be encouraged... we are looking for a tidy person with the ability to synthesise, no experience necessary but......
C2/mother tongue level of english... mark, test, assess and record in accordance with school and department policy... otros datos del puesto subject teacher repsonsibilities: assist in the planning, preparing and delivering of departmental schemes of work in accordance with the national curriculum and......
The company: work for a pan-european developer, manager and owner of high-quality logistics and semi-industrial real estate... they operate a fully integrated business model with capabilities from land acquisition to development and asset and property management... benefits: - competitive salary - possibilities......
To deliver an outstanding customer experience of the very highest level during all customer transactions via chat, email and phone, mainly inbound and to promote suitable products and services as directed by company’s clients and as required by the individual needs of each customer......
You will focus on sales and customer service... willingness and attitude... 2-3 days on-site and 2-3 days of telework with flexibility... nice to have: previous experience in sales and customer service... perks: indefinite contract with probationary period of 2 months... monday - friday, rotating schedules......
Hybrid work model, with the possibility of working some days of the week from home... management of the company's software for the management of the database and the client portfolio... stable job with indefinite contract... inform about legal guarantees, consumption, and conditions......
This is one of the world's best hotel management systems for 2 years in a row and empowers hoteliers to run their property way more effectively... reports to customer support team lead job overview this is what you tell people at parties: i am working at an international, superfast-growing tech company......
