TRABAJO PROCESS CUSTOMER FEEDBACK SUPPORT

Years of experience building products for customer support... ensure customer support tools and platforms effectively integrate with the broader landscape...

Familiarity with itil processes or structured support methodologies... ensure accurate categorization and prioritization of support tickets...

General responsibilities:the responsibilities of our customer support representative include the following:  respond to customer inquiries through various channels...

Continuously improves needs assessment process... the ahs policy and process manager within the account health support team acts as a primary interface between ahs...

Years of experience in customer support professional, customer service engineer or similar technical support role... you will collaborate closely with the product...

Maintain familiarity with standard operating procedures and have a thorough understanding of operations and the quality assurance process...

In this role, you will utilize your language skills in czech and english, to provide outstanding customer service and support... this role includes a company-paid...

Ability to handle customer feedback and contribute to service improvement initiatives... proven experience in customer support or a related field within the payment...

You are passionate about customer service and enjoy providing support and solutions to clients...   you take care of every customer – celebrity or not...

Collaborate with other departments to address customer concerns and improve overall customer satisfaction... strong customer service orientation with excellent communication...

Requirements:strong interest in tourism, hospitality management and customer experience... experience using customer service software, such as zendesk or freshdesk...

There is a lot to see and do - come and join our ever-growing customer care team in lisbon!  our clientour client is a global leader in outsourcing, providing customer...

Open to feedback coaching and continuous professional development... participate in post-mortems to ensure continuous learning and process refinement...

• foster strong cross-functional alignment with key departments: o product: drive roadmap alignment through customer feedback... o finance: support robust reporting...