TRABAJO PROCESS CUSTOMER FEEDBACK SUPPORT BARCELONA, BARCELONA

Years of experience building products for customer support... ensure customer support tools and platforms effectively integrate with the broader landscape...

Familiarity with itil processes or structured support methodologies... ensure accurate categorization and prioritization of support tickets...

Continuously improves needs assessment process... the ahs policy and process manager within the account health support team acts as a primary interface between ahs...

Collaborate with other departments to address customer concerns and improve overall customer satisfaction... strong customer service orientation with excellent communication...

In this role, you will utilize your language skills in czech and english, to provide outstanding customer service and support... this role includes a company-paid...

Ability to handle customer feedback and contribute to service improvement initiatives... proven experience in customer support or a related field within the payment...

Documenting calls and cases in our customer relationship management (crm) tool, ensuring a seamless support experience... building and nurturing excellent customer...

Requirements:strong interest in tourism, hospitality management and customer experience... experience using customer service software, such as zendesk or freshdesk...

Open to feedback coaching and continuous professional development... participate in post-mortems to ensure continuous learning and process refinement...

Your responsibilitiesprovide top-notch customer support (b2c) via phone and email... understand, analyze, and solve customer and partner issues...

Provide top-notch customer support (b2c) via phone and email... understand, analyze, and solve customer and partner issues... you enjoy problem-solving and delivering...

Your responsibilities provide top-notch customer support (b2c) via phone and email... understand, analyze, and solve customer and partner issues...

The role we are looking for a high-energy customer support specialist for the spanish-speaking markets to join our customer success department...

We are hiring a customer support specialist to join the cs team of a fast-growing tech company operating in the digital mobility space... the company offers a user-friendly...

Y ou will lead the technical development and maint enance of process mining and process intelligence solutions... 5-7 years of relevant experience in process...

Can the hiring process be adjusted to suit my needs?  yes...   your primary responsibility is to provide operational management of customers’ ecovadis programs (including...