TRABAJO SERVICE PROCESS IMPROVEMENT MADRID, MADRID

process improvement... • conocimiento de herramientas de gestión, business intelligence e idealmente de process mining (power bi, microstrategy, celonis, disco,...

process improvement specialist... • conocimiento de herramientas de gestión, business intelligence e idealmente de process mining (power bi, microstrategy, celonis...

Champion  continuous improvement programs  (e...   experience with cloud-based service platforms (e...   monitor and analyze service metrics to identify trends...

process improvement & value realization: experience in identifying use cases for business process improvement and deploying improvement measures,  being a change...

Strong process design and process mapping skills ability to translate business needs into scalable, repeatable processes and drive process adherence across teams...

Monitor and analyze the performance of various service channels, implement improvement plans to increase user reach and service quality... provide optimization recommendations...

You will do this based on customer requirements and signify service policies... efficient mindset, focus on continuous improvement and open mind for changes are...

Key responsibilities    guarantee service delivery excellence through comprehensive incident, change, service request, and problem management    ensure high-quality...

Strong customer service skills and customer centric attitude... we service and pay our claims fairly and promptly... assist where required with ongoing projects...

Location/region: france or italy or spain – close to an international airport with direct connections to european capitals reports to: sr director, service emeai...

If you require any accommodations please let the talent advisor know during the selection process... what will your story be apply now! learn more: position:process...

Implements client feedback to refine service delivery... ) supervises daily operations to ensure smooth service delivery...   crisis management quickly identifies...

Main tasks and responsibilities: ensure service delivery operations and hardware service repair activities... implement and oversee methods for monitoring and reporting...

✅ expertise in business architecture (togaf, zachman, archimate…), process improvement (lean, six sigma, safe... ✅ deep understanding of customer experience (cx)...

Main responsibilities lead client-facing service reviews and developing workable improvement plans... as a service relationship manager, you will be passionate about...

This position reports to the iberia service manager and is part of the iberia service team... track record of delivering standardization, simplification and continuous...