TRABAJO LEAD CUSTOMER EXPERIENCE CX MADRID, MADRID

• experience/knowledge of customer experience improvement tools: voice of customer (voc) programs and analysis methodologies (customer journeys, customer personas...

Context:as the lead customer success manager, you will play a critical role in defining the customer journey, driving customer satisfaction, and fostering long-term...

lead cross organization transformational initiatives (e... proven experience working with global and regional teams...      experience in leading strategic projects...

Conocimiento sólido de metodologías de user experience y customer experience... liderar investigación de clientes necesaria para impulsar mejoras en el customer...

Your business domain: product search & search optimization product recommendation personalized customer experience (search, reco, pricing, offer, incentives, etc...

Years of customer focused experience... areas of focus include customer understanding (voice of the customer and intelligence) and experience design (leveraging...

Partner with sales leadership to grow revenue via upsells while providing an ideal customer experience... · customer first (customer facing): working knowledge of...

Additional information job id: hrd category: customer experience location: floors g, 1-3, la calle marãa de portugal,madrid,madrid,,spain exempt...

Areas of focus include customer understanding (voice of the customer and intelligence) and experience design (leveraging customer insights to design journey experiences...

We make recruiting decisions based on your experience and skills... basic qualifications: • excellent verbal and written communication skills, with business-fluent...

lead the social maturity assessment for our clients... customer success, sales, marketing, product, executive leadership) to develop deal strategies to convert pipeline...

customer quotations...      could you be the full-time customer service officer in pinto, madrid we’re looking for?     your future role take on a new challenge...

Proven experience in purchase to pay process... experience in communicating/presenting at the executive level... experience in driving territory, account, and opportunity...

experience in the analysis of financial information, guaranteeing its integrity, accuracy and consistency (balance sheet, profit and loss accounts, customer and...

Collaborate with developers, product owners, and customer success managers to deeply understand customer business and use cases... key responsibilities: lead testing...

experience in logistics processes... familiarity with customer experience platforms: salesforce, sap commerce cloud, adobe experience manager... prince2/pmi/agiledesirable:frenchcertifications...

You understand and analyze all inputs to simplify customer process... you work in a customer obsession area, that means: you provide a differentiating experience...