TRABAJO COMMERCE CUSTOMER EXPERIENCE LEAD

Responsabilidades clave: analizar métricas de rendimiento del servicio y comentarios de clientes liderarexperiencia en operaciones de servicio y mejora de procesos...

experience: minimum of 5 years of experience in customer service or customer experience roles... recommend and implement solutions to enhance the customer experience...

Minimum qualifications:  proficient in adobe commerce (magento) as tech lead or architect with strong hands-on experience...   experience working in an ecommerce...

You will scope or lead the delivery of professional services projects, provide customer consulting and help translate customer requirements into new product features...

customer retention and expansion: drive customer retention and expansion efforts by identifying opportunities for upselling and cross-selling...

Demonstrated ability to balance compliance cost-efficiency and customer experience in a high-stakes environment... identify and execute opportunities for cost savings...

• leading the delivery of professional services, providing customer consulting... you will lead technical efforts in vertical application deployment, focusing on...

customer experience networks meet the team: customer experience (cx) focused on validating complex customer-specific networks and helping them accelerate adoption...

Agentic commerce lead - zinia openbank country: spain zinia is the new checkout lending platform of the santander group... we make recruiting decisions based on...

Excellent sense of customer service and ability to handle customer complaints while supporting internal processes, integrity and fairness... grow your career...

Excellent sense of customer service and ability to handle customer complaints while supporting internal processes integrity and fairness... must have excellent organizational...

En tant que regional customer success team lead, vous dirigerez une équipe de customer success managers (csm) tout en gérant directement les relations avec un groupe...

experience in tech replatforming or digital transformation contexts...   lead discovery, prioritization, and delivery efforts in coordination with experience &...

Demonstrated experience in driving pmo transformation towards agile...   experience in business process automation and knowledge of associated tooling...

Provide general administrative support to the d-csm team as needed special projects: support various projects aimed at improving customer success processes and enhancing...

Adobe experience manager business practitioner professional certification, or certified customer experience professional (ccxp) are highly desirable...

•    proven experience in leading and managing technical teams...   in we created the digital hub in barcelona to offer the best customer experience and innovation...

experience and skills:large account management experience... experience in salesforce ecosystem... at least, 6 years of previous experience in business /technology...