TRABAJO CUSTOMER SUPPORT COMMUNITY MANAGEMENT MADRID, MADRID

A customer service mindset... provide technical support to users... identify, engage, and nurture community champions, implementing a champions program with recognition...

customer contact experience, communication and service-oriented... the team: celonis support services team operates a 3-level support model, which includes a dedicated...

This position is part of the technical support team and reporting to technical customer support manager... maintain customer support logs and internal records in...

Descripción de puesto: a vie mission for customer services departments support has arisen within airbus commercial in getafe (madrid), spain...

)os microsoft and linux management... building and nurturing a strong relationship with our clients to ensure the highest customer satisfaction...

supportive in billing dispute management allowing successful collections... support data maintenance projects allowing accurate retention and renewals...

customer centric approach... proven stakeholder management experience at senior level...   customer care is a matrix organization built around 4 main pillars: order...

Provide technical support to users... identify, engage, and nurture community champions, implementing a champions program with recognition and support...

Proven experience in community management crm or related roles... community manager commercial testing en madrid... customer engagement implement engagement...

·        enthusiastic about change and change management...   this is a newly established role that will be responsible for implementing regional customer support...

You will be a core member of our support management team and report to the global director of frontline support... about the role: we are looking for a seasoned...

Experience with agile, scrum, or other project management methodologies... expertise in support tools and processes is a plus: serve as a subject matter expert on...

Proficiency in workforce management software and scheduling tools...    this role centers around seamless management of workforce management system, closely collaborating...

Expertise in itil, support tools and processes: serve as a subject matter expert on incident management practices, support tools (e... we strategically and operationally...

customer success, sales, marketing, product, executive leadership) to develop deal strategies to convert pipeline into customer wins... you’ll be educating our customers...

· to manage the provision of data/hardware to support life management plan activity· to coordinate and input technical requirements for engine repair· to liaise...

Proposing solutions for efficient project management... deploying project management processes, methods and tools and easing best pm practices sharing within the...

We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry... as part of this team, you enable customer...

support strategic initiatives, including but not limited to, performance management system, rewards & compensation, engagement initiatives...