TRABAJO CRM CUSTOMER SUCCESS REMOTE MADRID, MADRID

customer success operations manager... • act as an admin for our customer success platform, gainsight... understanding key customer success metrics and industry...

Rally and project management internal stakeholders to address customer issues in a timely manner to optimize customer sentiment... develop and execute comprehensive...

Experience working with cross-functional teams to drive client success... accurately and thoroughly document information in the company’s crm and internal databases...

What you'll offer proven experience in a customer success leadership role, preferably within the edtech sector... develop and implement client success strategies...

This is a proactive, remote position focused on long-term client engagement, retention, and revenue growth... position summarythis hybrid role bridges post-sale...

· experiencia con herramientas crm (salesforce,) y plataformas colaborativas... desde lhh seleccionamos: account success specialist, reportando a dirección comercial:se...

Qualifications: experience in a remote customer service or sales environment... resolve customer complaints, process returns or exchanges, and ensure customer...

Handles sensitive customer complaints... ability to weight customer needs and demands towards business value...   qualifications experience in managing customer...

Own brand brochure, new customer leaflet, food samples)...   proficiency in customer data and crm processes, ideally with experience in fmcg; analytical mindset...

You’ll play a key role in building the app crm foundation and driving adoption through data-driven, high-impact campaigns and automations...

Cross-functional collaboration and high customer orientation (internal customer)... innovative and creative mindset and always strive to achieve best-in-class customer...

Cross-functional collaboration and high customer orientation (internal customer)... what will be your mission?the crm & loyalty trainee will assist in the execution...

Additional information remote work: we are a remote company which means everyone works from their home or their own office... we want to empower our team members and...

Preferred ?experience in software support, customer success, or technical support roles... someone who thrives on interacting with people and providing exceptional...

Develop our social customer care strategy in partnership with our support team... proven ability to work in multidisciplinary teams with copywriters designers customer...

Strong organizational skills and attention to detail, with confidence using crm tools and ms office 365 to manage outreach and track progressa collaborative spirit...