TRABAJO BUSINESS INTELLIGENCE SERVICE CENTER MADRID, MADRID

Solid understanding of contact center coordination and organization... the main tasks of this position will be the following:ensure slas and kpis of the contact...

About the team amazon is seeking business intelligence engineers to work in the process and systems engineering (pse) team... experience using sql to pull data from...

Office in the center of madrid... demonstrate strong functional expertise and understanding/interest in end-to-end business service and processes...

Proven track record of successfully optimizing service delivery processes... strong understanding of it service management frameworks (itil, itsm)...

Management of service levels and commitments... business consulting, design experience, cloud advisory, saas solutions, ai, etc... digital transformation with clients...

You will do this based on customer requirements and signify service policies... furthermore, you will: present results to the service manager/proposal manager /...

Solid understanding of contact center coordination and organization... collaborating with external bpo service providers in an outsourcing model, you...

Excellent interpersonal skills with strong emotional intelligence... what you'll bring the service relationship manager is the conduit into experian complex landscape...

Using business tools for process and project management... requirements:bachelor's degree in business administration, engineering, or similar... es/___________________________________________________________________________________________opportunità...

Global service experience: demonstrated knowledge of portfolio and program management techniques and frameworks for service type businesses globally...