TRABAJO TECHNICAL SUPPORT B2B ESPLUGUES DE LLOBREGAT, BARCELONA

Years of experience building products for customer support... collaborate with external platform vendors to understand product roadmaps, advocate for customer...

Assess audience needs for technical and procedural documentation, adjusting tone and technical terms used to ensure understanding... proactively identify inefficiencies...

The role:   regional business solutions technical & production is end-to-end accountable for the global and regional applications used within the technical &...

Provide ongoing, hands-on support to users, promptly addressing technical questions and resolving issues... conduct comprehensive technical analysis to pinpoint...

And manage rappel/visibility/return payments support csd & kam team in all commercial review process (data preparation) perform ad-hoc analysis to support business...

Provide the product team with technical expertise, converting business objectives into technical solutions... technical designs, standards) and provide guidance...

•    experience of successfully leading technical evaluations...    •    experience of resolving technical issues, including those involving 3rd parties...

Ensure that software architecture aligns with business goals and technical requirements  cloud environment management: manage and optimize cloud environments to...

•    support troubleshooting of complex issues in production... •    proven experience in leading and managing technical teams...  •    proven experience in leading...

Provide technical expertise on sql / databases... support the analysis and resolution of products issues in collaboration with the sustain team...

Create and maintain technical documentation... troubleshoot and resolve technical issues related to cai solutions... provide technical expertise and guidance to...

•    support the integration of solutions with adjacent technologies... •    ability to identify technical opportunties and develop innovative solutions...

Soft skills   proven technical and people leadership... s/he contributes to platform roadmap, strategy and lead sustain, deployment, retirement and leverage...

In we created the digital hub in barcelona to offer the best customer experience and innovation to b2c and b2b channels... your facilitation skills, your technical...

Guiding network-related projects and supervising technical staff...   work with cvc regional operations managers to capture local market needs and pain points, support...

Additionally, you will enhance and improve the technology platforms that support these business operations... provide appropriate documentation, training and coaching...

Experience working across b2c and/or b2b digital channels, with sensitivity to the differing needs of each...   solid foundation in web and mobile technologies...

Act as a technical point of contact for troubleshooting and resolving complex technical issues... provide guidance and support to the team in resolving critical...

Martech, crc, commerce, erp) to support seamless customer engagement and operational continuity... maintain a global product template and support localization, ensuring...

Years of experience in at least two it solution development disciplines, including technical architecture... in we created the digital hub in barcelona to offer...