TRABAJO CUSTOMER SUPPORT TO NEW ESPLUGUES DE LLOBREGAT, BARCELONA

Years of experience building products for customer support... partner with customer support function, digital experience, tech and market stakeholders to...

Years hands on experience in customer support specific technologies (ccaas, voip, case management, business process management systems, social listening tools...

support the analysis and resolution of issues as part of the third-level sustain... we are looking for business analyst to be part of our supply chain – customer...

Coordinate and monitor the process of creating new indirect and direct customers, as well as other customer life cycle changes... and manage rappel/visibility/return...

Martech, crc, commerce, erp) to support seamless customer engagement and operational continuity... maintain a global product template and support localization, ensuring...

Additionally, you will enhance and improve the technology platforms that support these business operations... provide appropriate documentation, training and coaching...

support product managers/product group managers through the full product lifecycle from new product initiation through to product retirement... support product managers/product...

Also understanding sales, promotion management, b2b, customer management processes and related data points... service deployment: define and support the deployment...

What you’ll do  provide deep expertise, guidance and support in specific specialties (e... offer suggestions to enhance the effectiveness and delivery of services...

Design thinking, lean start-up), including expertise in focus group management, customer journey mapping, competitive research, and customer research...

You will further support the operational management of the portfolio of digital touchpoints... also ensuring all projects are consistent with overall it customer...

Act as a go-to expert for it customer services on various projects...   test new developments to ensure they work as intended   develop training materials and...

Eager to learn and acquire new skills: desire to learn and expand your knowledge into new areas such as data modelling, analytics architecture, data engineering...

) deliver support to the markets/factories for new implementations, sustain and leverage/improvement projects in the area of advanced analytics...

•    support troubleshooting of complex issues in production... •    drive innovation by leveraging new technologies and approach to renovate, extend, and transform...

Experience and functional understanding of sales, promotion management, b2b, customer management processes and related data points... we are seeking a highly skilled...

support the business in structuring and assembling new agile teams driving these through all functions, layers and the demand management process...

Provide appropriate documentation, training and coaching  to the business users and development, test, and support teams... in we created the digital hub in barcelona...

•    provide appropriate documentation for the product area, training and coaching to the business users, development, test and support teams...