TRABAJO SERVICE DESK SUPPORT BARCELONA, BARCELONA

You’ll split your time between providing high-level it support and guiding a team of service desk engineers to deliver outstanding service...

Youll split your time between providing high-level it support and guiding a team of service desk engineers to deliver outstanding service...

What you bring experience in a service desk or it support role... escalate complex issues to 2nd line support when needed... contribute to documentation, knowledge...

Sistemas de ticketingfamiliaridad con sistemas de gestión de tickets como servicenow, jira service desk o zendesk, para registrar, asignar y hacer seguimiento de...

• experiencia de varios años como técnico de soporte informático... operamos en mercados con un alto valor agregado, tanto en francia como en otras partes de europa...

Years of experience building products for customer support... strong product mindset and experience leading digital transformation that include service design...

service delivery, management, optimization... ensure cost-effective service delivery operations... act as the regional service management champion, provide education...

Meet customer and internal it service levels and proactively drive continuous service improvement collaboration with the service excellence team of the function...

By creating the service portfolio maintaining the service catalogue and applications we can optimize business performance... its your role to support and advise...

Providing primary service and support to the defined territory... providing back-up service support outside of assigned territory as needed...

service is our product... provide technical support for digital services and apps... in this role, you will utilize your language skills in danish and english, to...

service manager_609... • manage and support service related risk assessments and audit... • preferred: experience with service now... support the work of the service...

Provide technical support for digital services and apps... in this role you will utilize your language skills in danish and english to provide outstanding customer...

Mentorship: benefit from guidance and support to help you thrive... you'll learn what it takes to deliver world-class service while gaining hands-on experience in...

* provide concierge it support services for executives... * develop and document technical processes and procedures to support continuous improvement...

Previous customer service experience is a plus—but not required... taskskey responsibilities:deliver high-quality customer support in dutch through inbound calls...