FIELD SERVICE ENGINEER AMD - BARCELONA

DESCRIPCION DEL PUESTO About Abbott Abbott is a global healthcare leader that helps people live more fully at all stages of life.
Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines.
Our colleagues serve people in more than 160 countries.
Position.
Field Service Engineer AMD - Barcelona Main Purpose of Job Provide Abbot Molecular clients with a best in class customer experience.
Responsible for on-site systems and instrument installations, maintenance and for solving hardware and software issues.
Actively collaborate with other Service and Commercial colleagues to enhance our overall customer service and support business growth.
Minimum Requirements.
Scientific mindset.
Strong problem-solving skills, autonomy and resourcefulness.
Excellent customer service and communication skills.
Active listening abilities.
Diploma/College degree - University degree in relevant discipline is a plus.
Good knowledge of English - C1 (listening and writing).
Additional language skills are an advantage.
1-5 years of related work experience or equivalent combination of education and work experience.
Willingness to travel in the assigned area.
(Barcelona, Iberia 50%) Key Responsibilities Installation and implementation of new systems in current and new customers sites.
Performing preventative maintenance interventions (Hardware and Software upgrades and repair interventions on molecular instrumentation) Troubleshoot Application and Instrumentation by telephone and on site, complaint logging and tracking in Call Management Systems.
Providing on-site customer support for software and hardware upgrade training.
Close cooperation with Application Support Specialists and the Commercial team to provide excellent customer service and support business growth.
Actively participating in Abbott Molecular conference calls, service summits, expert meetings and workshops.
Providing primary service and support to the defined territory.
Providing back-up service support outside of assigned territory as needed.
Maintaining and managing own tools and accessories needed to perform repairs and preventative maintenance.
Including timely validations of tools according to defined procedures.
Maintaining and managing own Spare Parts Field Service inventory kits according to defined procedures.
Reporting to Service Management, including spare part usage report.
Represent Abbott in a professional manner.
Inform Service Management about prep happened in use of Abbott products.
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life.
Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at www.
bbott.
om, on Facebook at www.
acebook.
om/Abbott and on Twitter @AbbottNews and @AbbottGlobal The base pay for this position is N/A In specific locations, the pay range may vary from the range posted.
FAMILIA DE TRABAJO Field Services DIVISION AMD Molecular UBICACION Spain> Avda.
Burgos.
Remote UBICACIONES ADICIONALES TURNO DE TRABAJO Standard VIAJES Yes, 50 % of the Time VIGILANCIA MEDICA Not Applicable ACTIVIDADES LABORALES SIGNIFICATIVAS Not Applicable Abbott significa el poder de la salud.
Durante más de 125 años, Abbott ha ayudado a las personas a alcanzar todo su potencial, porque el mejorar la salud permite a las personas y a las comunidades alcanzar mucho más.
Con una red mundial diversa que brinda servicios a clientes en más de 160 países, creamos nuevas soluciones en todos los ámbitos de la salud, a nivel mundial y en todas las etapas de la vida.
Ya sea que se trate de diagnósticos de última generación, dispositivos que cambian la vida, nutrición basada en la ciencia o reformulaciones innovadoras, proponemos algunas de las tecnologías más innovadoras y revolucionarias para el cuidado de la salud, y así ayudamos a las personas a vivir al máximo su vida gracias a una mejor salud.
Los empleados de Abbott vienen a trabajar todos los días con incansable energía y entusiasmo, y con la promesa de mejorar la salud y el bienestar de millones de personas.
Traspasan las barreras para ayudar a manejar y a tratar algunos de los desafíos de salud más grandes de la vida.
Te invitamos a explorar las oportunidades en Abbott, a evaluar si tu talento y expectativas profesionales coinciden con los puestos que tenemos vacantes.
Como empleador que brinda empleo sobre la base de la igualdad de oportunidades, Abbott acoge y promueve la diversidad en la fuerza laboral.
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