TRABAJO GUEST EXPERIENCE MANAGER FRONT BARCELONA, BARCELONA

Under the guidance of the director of rooms, the guest experience manager directs the operations of the guest experience and bell/door department...

Ensure that front desk and communications meet hotel standards for maximum guest satisfaction... direct and train front desk staff and operators...

Required experience: manager... candidate profile education and experience high school diploma or ged; 2 years experience in the guest services front desk or related...

Work closely with the front office, housekeeping, food & beverage and other departments to communicate guest preferences and special requests...

Ensure that front desk and communications meet hotel standards for maximum guest satisfaction... minimum of 3 years of front office experience preferably in an upscale...

Years’ experience working in guest relations department... ·       strategically assign room allocations to enhance guest experience and support upselling opportunities...

• 2+ years’ experience working in guest relations department... • strategically assign room allocations to enhance guest experience and support upselling opportunities...

• 2+ years’ experience working in front office/guest relations department... • perform other duties as assigned including guest room tours, concierge services, special...

guest experience and securityensure guest satisfaction through a visible presence, proactive communication, and quick issue resolution... handled vip arrivals/departures...

Your role: front desk, front line, first impressionas a reception trainee, you'll be the face of grand hyatt barcelona... job description for front desk/ reception...

experience in rfp processes and account management... several years of experience in a reservation or sales environment in the hospitality industry or similar position...

Monitor guest satisfaction scores (e... own guest satisfaction kpis (e... tech-savvy with experience using crm tools, booking platforms, or feedback management systems...

Previous experience with pre-opening of a hotel is a big plus... handle cash and credit transactions, ensuring the accuracy of guest billing...

• experience with front to back workflows, trade booking, risk, and settlement processes in murex... • experience in vendor management and contract negotiation...

+3 years’ experience in hospitality/luxury marketing department...   co-coordinating with lead brand ambassador on-site marketing activities during events to enhance...

+3 years’ experience in hospitality/luxury marketing department...  co-coordinating with lead brand ambassador on-site marketing activities during events to enhance...

Continually update service offerings in line with trends and guest expectations... 3 years experience in hospitality within hotels/restaurants with high volume of...

Manage integrations with various guest messaging platforms, focusing on user experience and stringent data privacy standards...   previous experience in the hospitality...