TRABAJO FRONT OFFICE SUPERVISOR GUEST BARCELONA, BARCELONA

Ensure that front desk and communications meet hotel standards for maximum guest satisfaction... minimum of 3 years of front office experience, preferably in an...

Minimum of 2 years of front office experience, preferably in an upscale or lifestyle brand hotel... handle cash and credit transactions, ensuring the accuracy of...

Ensure that front desk and communications meet hotel standards for maximum guest satisfaction... minimum of 3 years of front office experience preferably in an upscale...

Your responsibilities will include but not be limited to the following: front & back office managing communication with guests before, during and after their stay...

Years’ experience working in guest relations department... ·       monitor guest feedback platforms (trustyou, tripadvisor, google, etc...  your day-to-day·       welcome...

• monitor guest feedback platforms (trustyou, tripadvisor, google, etc... • 2+ years’ experience working in guest relations department... • meals whilst on duty...

Maintain a close relationship with the front office and engineering team...  ensure guest satisfaction - address guest issues as they arise and provide prompt correspondence...

Work closely with the front office, housekeeping, food & beverage and other departments to communicate guest preferences and special requests...

• perform other duties as assigned including guest room tours, concierge services, special guest requests and needs, etc... • 2+ years’ experience working in front...

front office areas include bell/door staff, switchboard and guest services/front desk... * supports all areas of the front office in the absence of the front office...

Descripción del empleo reportando al front office manager o al responsable jerárquico que le sustituya durante su ausencia (assistant front office manager, supervisor...

Proactively anticipate guest needs and personalize interactions to enhance the guest journey... collaborate with front office, concierge, guest relations, and other...

guest experience and securityensure guest satisfaction through a visible presence, proactive communication, and quick issue resolution... handled vip arrivals/departures...

Collaboration with other departments: work closely with sales, marketing, and front office to align guest reservations with operational needs...

- handle all requests for guest room reservations, changes and cancellations in according with the established guidelines...   - - ensure that communication with...

Greets each and every guest with a smile and direct eye contact... additionally, the spa front desk receptionist may need to process transactions, handle money,...

· help front desk when rooming guests... - guest services: · first contact with the guest and the hotel, so need to be an impressive warm welcome...