TRABAJO CUSTOMER CARE SPECIALIST PART BARCELONA, BARCELONA

Responsabilities & main activities: · follow a customer portfolio and closely work with customer success manager(s) (sharing feedback, documentation, meeting preparation...

Have a direct impact on our customer satisfaction, product adoption, and customer lifetime value... you have strong customer orientation and the ability to adapt...

You work in a multinational customer care team responsible for all dach clients where collaboration, communication and teamwork is key to solve our clients requests...

Speaking more languages are always welcome!an open minded person with a high level of communication skillscare about customer needs and always try to make their...

We are all foodies at heart, and work together in a flexible, multicultural and positive environment which provides everyone with space to grow, both professionally...

How do we make this happen? through our exceptional lineup of products: ...   founded in and present in 12 countries, we are the leading restaurant booking platform...

Service personalisation: develop strategies to personalise customer interactions, enhancing customer satisfaction... technology: identify and implement technology...

Job description we are currently looking for a  customer care officer  for our german & austrian markets to complete our customer care team, based in barcelona...

The customer care team is led by jonathan, vp customer care, and is organized by user’s request complexity : level i and ii... as part of your missions, you will...

Install and consolidate high level of trust between you and the customer send invoices and follow up on payments manage complaints check availability for summer...

care for customer satisfaction, making sure that you are going the extra mile with each and every contact... solution oriented to provide the correct and best outcome...

A passion for customer service, with previous experience in customer support or customer-facing roles... create knowledge base articles and update internal documentation...

Additionally, the customer operations specialist will liaise directly with our clients and partners, supporting and understanding customer pain points and drivers...

Are you passionate about delivering exceptional customer experiences? ready to take our customer operations to the next level? if you're a proactive problem-solver...

Have experience with intercom or similar customer support platforms is a plus... email correspondence: manage customer email communications with a friendly and solutions-oriented...

Your responsibilities and impact as customer service specialist in medical assistance will be... great, then check out our clients new offer as customer service...