Business transformation manager
Jor*** ***** (XX años)
European CRM Product Owner en Wolters Kluwer
Universitat Politècnica de Catalunya
Sant Andreu de Llavaneres,
Barcelona
|
Experiencia
European CRM Product Owner
Wolters Kluwer
sep 2018
-
ene 2020
• Global Sales Operations KPI model. Product Owner for Europe. First wave: Spain, Belgium, Denmark, Sweden & Norway. Sales effectiveness focus. • Transformation of licence based business models towards pure subscription models (SaaS, MRR...). Coexistence of volume based sales processes with value selling concept and alignment to the new revenue recognition models. • Gathering business demand on CRM implementation for Spain: all sales processes: direct and indirect channels also volume and key account sales paths. • Salesforce CRM as a platform to implement a global sales operations strategy. • CRM project also includes a integration with legacy ERP and pre-existing sales tools.
Cloud Strategy & Business Intelligence Manager
Wolters Kluwer
ene 2015
-
feb 2019
• Reporting to MD, BI & Cloud Transformation . M&A integration Implementation of SaaS business models. • Change management of business processes affecting digital information modelling, corporate reporting, back-office systems and portfolio management
Line of Business Director
Wolters Kluwer
mar 2009
-
dic 2014
• Reporting to MD, HR software line of business responsibility including direct sales, reseller channel, business development, and consulting services. • Focus on customer success, with significant churn reduction (from 18% to 10%). Deployment of SaaS business models and creation of new services offering.
Key Account Manager (East Iberia)
Meta4
oct 2005
-
feb 2009
• Generation of new sales opportunities, and installed base management. CxO level of communication with customers, mainly CTOs and CHROs. • Overall responsibilities in pipeline generation, business development, qualification. 500k in: Banco Valencia, Fira BCN, Schneider Electric.
Information Technology Senior Consultant
Entelgy
oct 2002
-
oct 2005
• Business Consulting in Telco Industry, from presales, offering to delivery. • Projects involved: IT market analysis, business plans, Balanced Scorecard definition, “Training for Trainers Program”, Digital transformation.
CTO of Emplaza (joint venture Terra-Meta4)
Meta4
ene 2001
-
oct 2002
• Portals product roadmap and management of the development team. Strategic partner selection. Positioning and competition analysis. Services Director. • Product launch in the required date. Main accounts: Telefónica, Uralita…
Technical Product Owner
Meta4
jun 1997
-
dic 2000
• Technical owner for the HR and Payroll product. Platform to cover 8 countries and Key accounts (Indra)… New lines of business (joint venture Terra – Meta4). • Implementation of brand new Agile methodologies and continuous delivery. Management of 3 major releases according the strategic planning.
Formación
Ingeniero Informático
Universitat Politècnica de Catalunya
sep 1998
-
jun 2005
Idiomas
Castellano - Materno
Català - Materno
English - Advanced
Currículums relacionados