TRABAJO TECHNICAL SUPPORT LEVEL INGLES

Your role (once you have been trained):it application support specialist - level 2 and/or level 3 in sap srmcustomizations and service request tasks...

Training is focused on the support needs required... your role (once you have been trained):it application support specialist - level 2 and/or level 3 in sap bitransport...

Collaborate with other functional groups at european and international level on technical matters related to supporting scientific application work...

They have ownership of performance of the level 2 support function... essence of role – key accountabilities: the level 2 network support manager: builds and leads...

Your impact provide tier 3 level technical support to customers and partners provide configurations, troubleshooting and best practices to customers managing support...

Your impactprovide tier 3 level technical support to customers and partnersprovide configurations, troubleshooting and best practices to customersmanaging support...

At least 2 years support experience... manages workload effectively following support procedures... perform technical tasks in support of asset management application...

Additional informationthe teamour technical support team is critical to our success and mission... your impactprovide tier 3 level technical support to customers...

As part of the technical support help desk and support system provide first class support to our clients post-delivery... o perform technical trainings to clients...

Ability to maintain accurate technical knowledgebase, documentation, policies, and processes to a high level...   about the role gartner is looking for a well-rounded...

They provide a level 1 technical assistance and incident resolution service... escalating cases to higher technical teams... you will be joining the technical support...

Own the customer relationship, handling and resolving technical issues... communicate the status of high-severity incidents/ outages to clients/ partners/stakeholders...

The technical support specialist will provide timely and accurate updates to internal and external users impacted by these processes... the inter will support monitoring...