TRABAJO CUSTOMER PROCESS VALENCIA, VALENCIA

What’s in it for you        we challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond wow...

• support process improvement initiatives and data analysis... • participate in identifying and resolving process bottlenecks... • contribute to the documentation...

Solid knowledge of the agile development process and tools... the scope encompasses all elements of the digital platform, including apps, websites, content, imagery...

Timely and accurate billing and accounting invoices customers the expected charges timely and accurately and according to expeditors and customer requirements...

customer satisfaction: monitor customer feedback and satisfaction levels to identify areas for improvement... collaborate with cross-functional teams to address...

Enforce corrective actions from cross-functional and customer reviews... act as primary customer contact for quality incidents... provide on-site customer support...

We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process... • you are inspired by our values of teamwork, compassion...

Special arrangements can be made for candidates who need it throughout the hiring process... proven capabilities in business control, including internal process...

About you build long-term customer relationships... you will monitor the progress of the sales process making sure that the customer is experiencing an optimal saas...

The ideal candidate possesses an outstanding blend of business acumen, people leadership, situational agility, effective communication, positivity and a passion...

process and analyze large datasets, keeping current reports updated and relevant... document process flows and business rules, ensuring up-to-date and accurate records...

Manage all the activities related to quality in projects of new product development - management of relations with "internal customers" (commercial entities): complaints...

Engage with internal employees to accurately detail issues sent to the ticketing system detect and solve production issues and bugs within the development environment...

This is a leadership-oriented role where you’ll guide data initiatives that influence key decisions across product, sales, marketing, operations, and customer experience...