TRABAJO SERVICE CONCEPTS LEAD MADRID, MADRID

Valorable:certificaciones oficiales de salesforce, especialmente en field service... requisitos:experiencia sólida y demostrable como tech lead o en un rol similar...

¿te apetece sumarte a capgemini? ??️ buscamos un/a cybersecurity service lead con experiencia en protección de endpoints y liderazgo operativo... habilidades personales:comunicación...

lead initiatives to improve service revenue, contract penetration, and customer retention...   experience with cloud-based service platforms (e...

You will do this based on customer requirements and signify service policies... also, you will build up understanding of and vision on services concepts...

Familiarity with the mobile phone industry and online service markets, with strong experience in customer service and operational management... 主要职责（1）线上服务运营管理负责欧洲地区线上服务团队的日常管理，包括人员招聘、培训、绩效评估和激励机制。监督线上服务流程，确保服务质量和效率，及时处理用户反馈和投诉。优化线上服务流程，提高服务效率，降低运营成本，提升用户体验。（2）线上服务渠道管理管理和优化线上服务渠道，包括官方网站、社交媒体平台、在线客服、远程技术支持等。监控和分析线上服务渠道的表现，制定改进措施，提升渠道的用户覆盖率和服务质量。（3）数据分析与报告收集和分析线上服务相关的数据，包括用户行为、服务满意度、投诉处理等，为决策提供数据支持。定期生成运营报告，向管理层汇报线上服务的运营状况和改进措施的实施效果。根据数据分析结果，提出优化建议，推动线上服务的持续改进。（4）跨部门协作与产品开发、市场推广、销售等部门密切合作，确保线上服务与公司整体业务的协同推进。参与制定和执行跨部门项目，协调解决跨部门合作中的问题，确保项目顺利推进。（5）预算管理制定和管理线上服务运营预算，确保资源的合理分配和有效利用。监控预算执行情况，及时调整预算分配，确保运营目标的实现。任职要求（1）教育背景本科及以上学历，市场营销、管理学、通信工程、计算机科学等相关专业优先。（2）工作经验...

This role offers an exciting opportunity to lead service delivery for our workplace foundation area, including m365 platform, messaging services, governance, compliance...

Main responsibilities lead client-facing service reviews and developing workable improvement plans... as the voice of the client, you will be their advocate in the...

Thought leadership and branding/marketing for service area growth and expansion (e...    lead cross-geographical forums to facilitate knowledge transfer and collaborative...

Main tasks and responsibilities: ensure service delivery operations and hardware service repair activities... at least 5 years of experience leading service teams...

This position reports to the iberia service manager and is part of the iberia service team... in this role, you will have the opportunity to: + delight customers...

• medical service and wellness programs... marketing delivery lead - marketing associate manager... we are looking for a marketing delivery lead...

Collaborate with different teams to streamline processes and improve service offerings... you demonstrate outstanding leadership and customer service skills, always...

You lead the way... join team amex and let's lead the way together... display a passion to serve by delivering outstanding service in every interaction with our...

What is the role?a top-tier international consultancy is seeking an anaplan solution architect to lead the design and delivery of cutting-edge enterprise planning...

• medical service and wellness programs... data monetisation lead - marketing engagement associate manager... we are looking for a new data monetisation lead to...

Able to handle complaints and analyze them, identifying root causes that might lead to the improvement of customer satisfaction... do you have a passion for helping...

Reporting to the head of design, your responsibility will be to lead the footwear design team and participate actively in the design process from concept to the...

Sales project lead & client success... • lead commercial projects involving cross-functional internal teams and external stakeholders... what you bring...