TRABAJO SENIOR DIRECTOR CUSTOMER SUCCESS MADRID, MADRID

This role will support the upskilling and continued education of the csm team, inclusive of individual customer success managers, technical customer success architects...

Your role as a customer success operations manager is to support the day-to-day management of publisher clients, delivering world-class customer service with your...

To ensure the success and growth in the italian market, the company is looking for a growth customer success manager... they are looking for a dynamic individual...

Partner with customer success managers by supporting core customer engagements: mutual account plans, business reviews, and value-led conversations...

Ability to set priorities, influence others, and manage customer expectations... • experience in engaging with senior management level stakeholders at clients...

Identify growth opportunities and leverage resources to drive customer success... recognizing that our customers are the linchpin of our success, we are actively...

High customer service orientation... ensure that emea customer care teams meet and exceed customer requirements and expectations... works in collaboration with the...

Measuring impact (to business and customer metrics) and proposing initiatives based on learnings from analytics and customer feedback... leading the global new products...

Together you take care of success across the project lifecycle and customer satisfaction;maintain strong presence in the industry through active membership and function...

Enhance crm and loyalty strategies through your strong understanding of customer touchpoints and customer lifecycles... with your strong data understanding, leverage...

Continuously solicit voice of customer / feedback from all levels, develop pipelines, priorities and continuous improvement roadmaps to evolve business support...