TRABAJO REPORTING CONTACT CENTER TOOLS MADRID, MADRID

Solid understanding of contact center coordination and organization... knowledge on contact center technical tools, crm and process design tools will be and advantage...

Solid understanding of contact center coordination and organization... generating and improving operative contact center processes, quality standards, training materials...

Tareasconfigurar y mantener los sistemas de contact center de los distintos clientes... realizar el seguimiento y resolución de incidencias técnicas en los sistemas...

Estamos en búsqueda de un perfil que le apasionen los datos para ser responsable de la gestión del reporting de nuestro dinámico equipo del área de contact center...

Our contact centre area works with a proactive and dynamic approach... training on the use of the corporate crm and other it tools... you will acquire a global vision...

Develop innovative methodologies and tools to achieve crm tactical goals set by the organization... knowledge of business intelligence tools to understand and create...

Full p&l responsibility for her/his account and manage business reporting... as the first go-to contact for multinational companies having a... we are lenovo!...

• serve as primary project contact with customer and own relationship with the project’s key customer contact(s) • communicate/collaborate with iqvia business development...

You will improve on and create standard metrics reporting and deliver on ad hoc requests... you will create reporting and analysis that the business will use to...

Support entities in reporting related issues... be the division's point of contact for reporting matters and provide training to legal entities worldwide...