TRABAJO PERFORMANCE IMPROVEMENT CUSTOMER MADRID, MADRID

Experience as head of global customer unit (gcu), customer unit (cu), domain, or large key account... customer responsibility for the global customer unit telefonica...

· customer first (customer facing): working knowledge of internal customer interactions, creating a culture of accountability, collaboration, and partnership...

Drive continuous improvement... customer centric approach... at least 15 years of leadership experience in customer care or similar role...

As our customer evolves, we must evolve the service we provide by ensuring seamless onboarding for new services and world class customer responsiveness when issues...

• experience/knowledge of customer experience improvement tools: voice of customer (voc) programs and analysis methodologies (customer journeys, customer personas...

Strategize and oversee customer success initiatives, including risk mitigation, customer adoption, and account expansion, aligning with company objectives and customer...

They are looking for a dynamic individual with outstanding abilities in customer relations, negotiation, and business skills... to ensure the success and growth...

customer service operations specialist with fluent english (madrid)at eurofirms services, we are looking for a customer service operations specialist...

This role will partner closely with the bd performance manager to drive technology benefit acceptance from customer technical teams... launched in , the truecapturetm...

customer success, sales, marketing, product, executive leadership) to develop deal strategies to convert pipeline into customer wins... in this role, you will collaborate...

Monitor ongoing customer interactions, ensuring customer needs are being met and services are aligned... the ideal candidate will work closely with our customer...

Mission and responsibilities:in charge of the management and continuous improvement of all contact center activities to ensure best customer experience delivery...

Qualifications vast experience in customer service... serve as a trusted advisor in topics related to customer and prospect data... develop clear policies and processes...

High customer service orientation... ensure that emea customer care teams meet and exceed customer requirements and expectations... strong managerial and leadership...