BUSINESS PERFORMANCE MANAGER - DIGITAL & OMNICHANNEL

Being part of LOEWE gives you the opportunity of learning new things every day and working with people passionate about what they do, in a fast moving and ambitious company.
Reporting to the Omnichannel Performance & Analytics Manager, we are looking for a Business Performance Manager - Digital & Omnichannel to drive the performance of our global online business.
You will be pivotal in providing insights and recommendations to optimize our operations and enhance the client experience.
Your role will be.
Become the go-to expert for e-commerce performance, monitoring sales trends and identifying key drivers of success across all global zones.
Develop and refine sales forecasts, translating them into actionable KPIs that guide our teams and drive business results.
Take the lead on website optimization, using data-driven insights and A/B testing to improve the customer journey and boost conversion rates.
Collaborate closely with cross-functional teams, ensuring everyone is aligned and working towards common goals.
Manage our relationships with external agencies, ensuring we are getting the most out of our CRO and tracking tools.
Design and implement insightful reporting dashboards that provide clear visibility into e-commerce performance.
Present weekly business performance reviews, sharing your expertise and recommendations to key stakeholders.
Analyze key navigation behavior to identify pain points and opportunities for improvement in the user experience.
Enhance analyses by integrating customer segmentation insights at both a global level and by country/region.
About LOEWE.
Created in Spain in , LOEWE approaches 180 years as one of the world’s major luxury houses.
Now under the Creative Direction of Jack McCollough and Lazaro Hernandez, the brand presents itself to the world as a house focused on craft and culture; evidenced through an intellectual yet playful approach to fashion, bold and vibrant Spanish lifestyle, and unmatched expertise with leather.
LOEWE has a rich legacy of craftsmanship dating back to its beginnings as a collective workshop and has long valued artisanal techniques in its approach to design and manufacture.
These core values are reflected in the brand’s belief in the importance of craft in today’s culture, its modern interpretations of historical artistic achievements and its commitment to supporting contemporary art, craft and culture around the world.
At LOEWE, we value the uniqueness of our clients and our teams, whoever and wherever they are.
We are committed to a culture that welcomes all genders, ethnicities, socioeconomic backgrounds, and abilities, including people with disabilities of all types.
Our aim is for everyone to feel valued, included and empowered to contribute their best.
What is important for the role.
A minimum of 8 years of experience in E-commerce, Digital Performance, or Business Planning, preferably in the luxury or fashion industry.
Strong analytical and data-driven mindset with proficiency in Excel, PowerPoint, and BI tools (Power BI, Google Analytics, etc.).
Strong business acumen and customer orientation, with the ability to translate data into actionable insights.
Excellent communication and presentation skills, with the ability to work effectively with cross-functional and international teams.
Fluency in English is essential; Spanish is a plus.
Passion for the luxury and fashion industry.