TRABAJO ECOMMERCE CUSTOMER SERVICE PROJECT MADRID, MADRID

Com project manager, project manager... experience working in agile project management... ecommerce it project manager we are looking for an ecommerce it project...

Maintain a pulse on technology and ecommerce trends, proactively recommending enhancements... desired requirements: ecommerce management experience, leading and...

customer satisfaction assurance: ensure that even in the most complex cases, the customer experience remains positive, and satisfaction levels are maintained according...

We are looking for a person with a native level of german and an advanced level of english (b2) to provide customer service for a major international automobile...

Technical expertiseservice will require project management expertiseservice will require project management certification (pmi, pmi-acp, prince 2, …);service will...

You will do this based on customer requirements and signify service policies... furthermore, you will: present results to the service manager/proposal manager /...

Familiarity with the mobile phone industry and online service markets, with strong experience in customer service and operational management... 主要职责（1）线上服务运营管理负责欧洲地区线上服务团队的日常管理，包括人员招聘、培训、绩效评估和激励机制。监督线上服务流程，确保服务质量和效率，及时处理用户反馈和投诉。优化线上服务流程，提高服务效率，降低运营成本，提升用户体验。（2）线上服务渠道管理管理和优化线上服务渠道，包括官方网站、社交媒体平台、在线客服、远程技术支持等。监控和分析线上服务渠道的表现，制定改进措施，提升渠道的用户覆盖率和服务质量。（3）数据分析与报告收集和分析线上服务相关的数据，包括用户行为、服务满意度、投诉处理等，为决策提供数据支持。定期生成运营报告，向管理层汇报线上服务的运营状况和改进措施的实施效果。根据数据分析结果，提出优化建议，推动线上服务的持续改进。（4）跨部门协作与产品开发、市场推广、销售等部门密切合作，确保线上服务与公司整体业务的协同推进。参与制定和执行跨部门项目，协调解决跨部门合作中的问题，确保项目顺利推进。（5）预算管理制定和管理线上服务运营预算，确保资源的合理分配和有效利用。监控预算执行情况，及时调整预算分配，确保运营目标的实现。任职要求（1）教育背景本科及以上学历，市场营销、管理学、通信工程、计算机科学等相关专业优先。（2）工作经验...

Main technical responsible of the project in front of the customer providing technical solutions and documentation dossiers to customers when needed by the project...

Implements client feedback to refine service delivery... ) supervises daily operations to ensure smooth service delivery...   crisis management quickly identifies...

Million customer units worldwide the industrys largest service portfolio... strong understanding of project management methodologies (e... project management professional...

Handles sensitive customer complaints...   qualifications experience in managing customer service teams experience with e-commerce environment...

Years experience on process enhancement and project management in consumer experience, innovation, and ecommerce... this position is responsible for overseeing...

customer and service oriented... collaborate cross-functionally with different stakeholders to resolve customer order inquiries and enhance customer experiences...

You will ensure customer satisfaction, the respect of contractual commitments and the fulfillment of service level agreements (sla)... nice to have: proven experience...

The project!as ecommerce director you will define and execute the company's global ecommerce strategy, ensuring seamless customer experiences across digital touchpoints...

Rally and project management internal stakeholders to address customer issues in a timely manner to optimize customer sentiment... coordinate with internal stakeholders...

• manage international customer complaints and returns, ensuring high service standards... ••••••••junior customer operations, awwg brandswho we are...

The project!as a marketplace intern, you will support the hackett markeplace team in all tasks surrounding sell-out management and competitor/performance analysis...