CUSTOMER EXPERIENCE INTERN
Descripción de la oferta de empleo
Manage Customer Care platform, ensuring day-to-day operations run smoothly and efficiently.
Handle customer service requests via telephone and email, providing support in English, Spanish, and Japanese.
Collaborate cross-functionally with different stakeholders to resolve customer order inquiries and enhance customer experiences.
Analyze customer behavior continuously, extracting insights, and proposing enhancements to improve the Customer Experience for the brand.
Contribute to defining Customer Care standards at a global level, especially within an omnichannel environment.
LOEWE respects diversity and promotes inclusion from its recruitment process.
We’re committed to create an integrative working environment where all talents and singularities are engaged and valued.
SKILLS Proactive team player High communication skills Detail oriented and responsible Customer and service oriented PROFILE NEEDED Main Studies.
Bachelor's degree in Business.
Courses or experience in office administration, organizational management, or similar areas are highly valued.
Languages.
Fluency in Spanish and English.
French is a plus.
Others.
Possibility of signing agreement with university for at least 6 months, full-time.
Experience.
Previous professional in Customer Service, CRM or e-commerce is considered a plus.
Detalles de la oferta
- PERFUMES LOEWE
- 27/06/2025
- 04/01/2026
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