TRABAJO COMMUNITY MANAGEMENT CUSTOMER SERVICE MADRID, MADRID

Returns management... customer orientation... department: customer service reports to: customer service supervisor... document management... order management...

Qualifications: experience in a remote customer service or sales environment... resolve customer complaints, process returns or exchanges, and ensure customer...

Coordinate customer management process across business units... experience in customer service of organic and paid campaigns... understanding of customer service...

Responsibilitiesresolve complex customer complaints professionally via phone and email... requirements experience in customer service or a similar role and possibly...

customer centric mind-set... solid customer relationships are our main goal... what you’ll bring: customer focused with ability to identify and solve problems...

customer service experience and a strong desire to work in a team...   capability to understand customer needs and provide effective solutions...

You demonstrate outstanding leadership and customer service skills, always prioritizing client needs... oversee the management of subcontractors, ensuring quality...

? customer savvy: demonstrated experience in customer service with a passion for teamwork... ? client understanding: ability to assess and meet customer needs effectively...

Here we all contribute ideas, make decisions and collaborate so that each customer feels unique, special and fully satisfied with our service...

Display a passion to serve by delivering outstanding service in every interaction with our customers... how will you make an impact in this role? american express...

Local warehouse management in alignment with objectives... resumen de trabajo support on customer service department tilburg order management & tracking (sto's)...

Invoicinginterface management with supply chain and logistics as well as independent delivery date coordinationadministration of customer data and dunning correspondence...

? customer service experience: previous experience required... ❤️ do well: participate in wellness activities that make a positive impact on the community...

Entre sus principales tareas estarán: investigación de usuarios:  participar en entrevistas, análisis de datos y desarrollo de customer journeys...

Team management and service culturebuild and lead a multidisciplinary customer service team, promoting collaboration, continuous learning, and customer orientation...

Lead initiatives to improve service revenue, contract penetration, and customer retention...   experience with cloud-based service platforms (e...

Within global customer service, top talent provides consulting, professional, and technical services to drive customer outcomes... the digital customer experience...

Put our community first always... your day-to-day: develop and implement community growth and management strategies that drive community engagement and increase...

Familiarity with the mobile phone industry and online service markets, with strong experience in customer service and operational management... 主要职责（1）线上服务运营管理负责欧洲地区线上服务团队的日常管理，包括人员招聘、培训、绩效评估和激励机制。监督线上服务流程，确保服务质量和效率，及时处理用户反馈和投诉。优化线上服务流程，提高服务效率，降低运营成本，提升用户体验。（2）线上服务渠道管理管理和优化线上服务渠道，包括官方网站、社交媒体平台、在线客服、远程技术支持等。监控和分析线上服务渠道的表现，制定改进措施，提升渠道的用户覆盖率和服务质量。（3）数据分析与报告收集和分析线上服务相关的数据，包括用户行为、服务满意度、投诉处理等，为决策提供数据支持。定期生成运营报告，向管理层汇报线上服务的运营状况和改进措施的实施效果。根据数据分析结果，提出优化建议，推动线上服务的持续改进。（4）跨部门协作与产品开发、市场推广、销售等部门密切合作，确保线上服务与公司整体业务的协同推进。参与制定和执行跨部门项目，协调解决跨部门合作中的问题，确保项目顺利推进。（5）预算管理制定和管理线上服务运营预算，确保资源的合理分配和有效利用。监控预算执行情况，及时调整预算分配，确保运营目标的实现。任职要求（1）教育背景本科及以上学历，市场营销、管理学、通信工程、计算机科学等相关专业优先。（2）工作经验...

Years of prior management experience in a corporate environment, encompassing commercial management or management in a field that requires regular customer interaction...