TRABAJO ITSM SERVICE MANAGEMENT

Key responsibilities: strategic service management oversee the deployment of global customer care (gcc) solutions for in- and external customers in one or multiple...

Strong understanding of it service management frameworks (e... itil) and service quality assurance... 3+ years of experience in it service management or a similar...

Experience in an it service management and initiatives... solid understanding and hands-on experience with the itsm module (incident, problem, change, knowledge...

Atender consultas internas sobre procesos y herramientas itsm... canalizar la demanda de cambios desde procesos o service desk... realizar reviews con stakeholders...

Job summarywerfen has recently set up a service management office... as a trainee you will have the opportunity to gain hands-on experience in it service management...

*3-5 years of experience in service it infrastructure and service management with a specific mention of expertise in cruising, which is considered a plus...

•    good communication, presentation, and facilitation skills in englis   about the team    we are a global service delivery organization called “data management...

Knowledge of project management fundamentals, itil, lean fundamentals is a plus sap, sap basis sap, sap basis... sap basis and it service management job title:...

Uso de herramientas tecnológicas utilizar software itsm (como servicenow, zendesk, jira service desk)... únete a nuestro equipo de gestión de usuarios como service...

Interés en metodologías centradas en el usuario, como  design thinking  y  service design, y en el desarrollo de productos digitales... habilidad para analizar datos/reportes...

Posibilidad de incorporarte directamente a nuestro management trainee program con un contrato laboral indefinido, una vez acabados tus estudios...