TEMPORARY IT SERVICE MANAGEMENT ADMINISTRATOR
Descripción de la oferta de empleo
As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities.
Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility.
Brightstar has approximately employees.
For more information, please visit www.
rightstarlottery.
om.
Overview This is a temporary position expecting to last 6 months with the possibility of an extension or conversion to permanent employment.
We seek a skilled IT Service Management (ITSM) Administrator or Developer with 1 to 3 years of experience as an.
Experience in an IT service management and initiatives.
Solid understanding and hands-on experience with the ITSM module (Incident, Problem, Change, Knowledge, Service Catalog, Administration, configuration, and maintenance of our ITSM instance etc.).
This role is vital for ensuring that our systems operate smoothly, meeting end-user needs, while driving continuous improvement in our IT service management processes.
Responsibilities Administer and configure the ITSM platform, including user account management, security roles, and application configurations.
Assist with system upgrades, patches, and releases to ensure the platform remains current and secure.
Create and maintain documentation for system configurations, workflows, and processes to facilitate knowledge sharing and onboarding.
Monitor system performance and conduct regular health checks, ensuring high availability and responsiveness of the ITSM instance.
Collaborate with development teams to implement changes and enhancements, ensuring alignment with business objectives.
Monitor systems performance, troubleshoot basic platform issues, and escalate more complex problems to senior administrators or developers.
Keys to Success Building collaborative relationships Decision making Drive results Foster innovation Personal energy Self-leadership #LI-DAK
Detalles de la oferta
- Sin especificar
- En toda España
- Sin especificar - Sin especificar
- 13/07/2025
- 08/01/2026
Ensure an efficient and effective flow of communication with other departments and management... strong organizational and time management skills, with the ability to multitask effectively and collaboratively... proficiency in the use of whatsapp, email and telephone communication tools, as well as pms......
Requisitos del puestoexperience in high quality customer service support would be ideal (b2c) good and professional communication skills native level of german plus fluent level of english knowledge of local or spanish language would be an asset but not required for the job data updates process good......
Sus tareas: primer punto de contacto para problemas y solicitudes de soporte de ti análisis y solución de fallos técnicos instalación, configuración y mantenimiento de hardware y software soporte en temas de seguridad y redes it su perfil: formación o estudios en ti o experiencia equivalente conocimientos......
Requisitos: · mantener los servidores virtuales actuales on premise... · ser un profesional que genera y comprende la importancia de la documentación de los distintos procesos dentro del departamento, generando una documentación limpia y de calidad... · tener una personalidad amable, respetuosa y cooperativa......
Valorable tener experiencia previa como asistente al paciente internacional... gestión de cuentas clave: asistir en la gestión directa de algunas cuentas clave (centros médicos y socios comerciales)... requisitos licenciatura en administración de empresas, o equivalente... trabajar en un entorno dinámico......
Strong background in it infrastructure... soft skills & leadership strong leadership and team management skills... maintain the information security management system (isms) for the group... incident response & threat management build and lead a security operations center (soc) and incident response......
Bakers / bartenders / chefs / chef de partie / sous chef / chef d 'cuisine / cooks / dietitians, food andbeverage servers, food service supervisors, restaurant and food service manager, catering manager,assistant beverage manager, kitchen manager, banquet coordinator, beverage server, beverage shiftmanager......
Bakers / bartenders / chefs / chef de partie / sous chef / chef d 'cuisine / cooks / dietitians, food andbeverage servers, food service supervisors, restaurant and food service manager, catering manager,assistant beverage manager, kitchen manager, banquet coordinator, beverage server, beverage shiftmanager......
Bakers / bartenders / chefs / chef de partie / sous chef / chef d 'cuisine / cooks / dietitians, food andbeverage servers, food service supervisors, restaurant and food service manager, catering manager,assistant beverage manager, kitchen manager, banquet coordinator, beverage server, beverage shiftmanager......
Bakers / bartenders / chefs / chef de partie / sous chef / chef d 'cuisine / cooks / dietitians, food and beverage servers, food service supervisors, restaurant and food service manager, catering manager, assistant beverage manager, kitchen manager, banquet coordinator, beverage server, beverage shift......
