TRABAJO IT SERVICE DESK FLUENT

You’ll split your time between providing high-level it support and guiding a team of service desk engineers to deliver outstanding service...

Youll split your time between providing high-level it support and guiding a team of service desk engineers to deliver outstanding service...

O    measuring and service level reporting for it services... key accountabilities and decision ownership: o    ensuring service level targets / service level objectives...

Únete a nuestro equipo de gestión de usuarios como service manager service desk y sé parte de esta transformación... lo que buscamos en ti para ser parte de esta...

Proven experience in driving it service management and itil processes... meet customer and internal it service levels and proactively drive continuous service improvement...

• knowledge of it service performance measurement and reporting (kpis, slas, olas)... if you are passionate about it service management, this is your opportunity...

About the it hub   at nestlé it, we are a diverse, global team of it professionals in the biggest health, nutrition and wellness company of the world...

Strong understanding of it service management frameworks (e... itil) and service quality assurance... 3+ years of experience in it service management or a similar...

The it service owner is responsible to operate an it service e2e within the defined sla, including understanding and tracking the service dependencies...

In a very dynamic and growing it dept, the it service management specialist reports to the it fleet director team and will be supporting msc cruises in the it infrastructure...

What you bring experience in a service desk or it support role... contribute to documentation, knowledge base articles, and service catalog improvements...

Build and maintain the mondia it service desk knowledge base... dispatch service desk tickets to various technical teams following established operations processes...

Administer vendor and consultant contracts and service agreements... work collaboratively with the it staff to develop performance goals for the it team and individuals...

it customer service representative   your main responsibilities   as a junior it specialist, you will join an experienced team of 1st line support, your key responsibility...