TRABAJO IT SERVICE DESK FLUENT BARCELONA, BARCELONA

You’ll split your time between providing high-level it support and guiding a team of service desk engineers to deliver outstanding service...

Youll split your time between providing high-level it support and guiding a team of service desk engineers to deliver outstanding service...

Proven experience in driving it service management and itil processes... meet customer and internal it service levels and proactively drive continuous service improvement...

About the it hub   at nestlé it, we are a diverse, global team of it professionals in the biggest health, nutrition and wellness company of the world...

What you bring experience in a service desk or it support role... contribute to documentation, knowledge base articles, and service catalog improvements...

Sistemas de ticketingfamiliaridad con sistemas de gestión de tickets como servicenow, jira service desk o zendesk, para registrar, asignar y hacer seguimiento de...

Collaborate with ux researchers, service designers, developers, and project managers to deliver cohesive and effective it services... conduct user research to identify...

Ensuring the dependencies are visible and appropriate actions are taken to deliver it by the agreed deadline or to re-plan it... you own a piece of the action –...

The successful candidate will be responsible for managing the provision of it support and service desk operations for our local offices and ensuring efficient and...

Strong background in operations management and it infrastructure... fluent in english and spanish; additional languages are a plus... develop and implement it strategies...

Work language: fluent business english... you own a piece of the action – make it count... 5+ years of experience in at least two it solution development disciplines...

Years experience as it product owner in a product-based it organization... fluent in english, both written and spoken... it product owner it product owner r d...

The service manager has end-to-end responsibility for the technology, costs and quality of a set of it services, including the support and management of service...

• fluent english... cai service delivery manager student... • being part of the whole it process by providing and developing cost-effective it services contributing...

* facilitate it inductions for new hires and assist with it onboarding processes... * facilitating it inductions for new hires to ensure timely access and it knowledge...

Ensuring the dependencies are visible and appropriate actions are taken to deliver it by the agreed deadline or to re-plan it... as an it project manager at nespresso...