TRABAJO SENIOR SERVICE MANAGEMENT ESPLUGUES DE LLOBREGAT, BARCELONA

Contribute to documentation, knowledge base articles, and service catalog improvements... what you bring experience in a service desk or it support role...

Availability for on call service...   itil  and project management certification... experience: 8-10 years of experience on performance investigation root cause...

Cloud environment/azure security strong understanding of networking and network security    bonus points if you:  pki/digital certificate management...

Years hands on experience in customer support specific technologies (ccaas, voip, case management, business process management systems, social listening tools...

What you’ll do:    as a senior business analyst, you will:  data management: oversee the integration and management of data from various sources, ensuring data...

Solid experience with electronic access control solutions, security surveillance systems, biometrics, building management systems, visitor management systems, smart...

Ability to present information to a wide variety of internal stakeholders, including senior level leadership...   what you’ll do: as a sap cyber security senior...

Familiarity with project management and collaboration software platforms, like jira and confluence... we are looking for a senior digital product designer  -...

We are looking for a  senior business analyst – market share reporting lead  to be part of our  it analytics, data and integration  team... first working day...

Thrive in high-pressure situations and maintain a strong focus on delivering exceptional service to customers...   can engage with and manage senior stakeholders ...

We are looking for business analyst to be part of our supply chain – customer service team, focused on ecommerce solutions... we are looking for business analyst...

We are looking for a senior tech lead    to be part of our it platforms department...   minimum qualifications: bachelor's degree in computer science, system analysis...

Bonus points if you:  knowledge of common information security management frameworks, such as iso , itil, pci and understanding of relevant legal and regulatory...

You’ll split your time between providing high-level it support and guiding a team of service desk engineers to deliver outstanding service...

Provide level 3 (expert analysis/resolution required) support requests from users and customers as channeled by the support & operations team...

Strong product mindset and experience leading digital transformation that include service design initiatives... identify and implement improvements in customer service...

Additionally, you will ensure effective knowledge sharing and organizational change management to support our extensive sap landscape... we strive to create an environment...

Good project management skills... strong stakeholders management skills at all levels, in a cross-function and global environment... project management and support:...

You will coordinate activities across various geographies, categories, and functions, ensuring seamless management... also understanding sales, promotion management...