TRABAJO LEAD CUSTOMER EXPERIENCE CX BARCELONA, BARCELONA

We aim to deliver a delightful customer experience through our support through tickets... support the global lead in atlas customer care team with tactical and operational...

Context:as the lead customer success manager, you will play a critical role in defining the customer journey, driving customer satisfaction, and fostering long-term...

In transportation performance management, we improve customer experience through continuously optimizing the complex movements of goods to customers throughout europe...

In this role you will be responsible to orchestrate the end-to-end experience of several key global accounts, ensuring high level of customer satisfaction and alignment...

Your responsibilities and impact as a customer service team lead will be... proficient in using customer service software and tools... collaborating with cross-functional...

Collaboratingwith cross-functional teams to identify and implement process improvements to enhance the overall customer experience... proven experience in a customer...

lead cross organization transformational initiatives (e... proven experience working with global and regional teams...      experience in leading strategic projects...

Self-motivated, organized, and results-oriented, and the ability to manage multiple projects and tasks simultaneously bachelor's degree or higher with 3-5 years’...

Partner with sales leadership to grow revenue via upsells while providing an ideal customer experience... · customer first (customer facing): working knowledge of...

Service personalisation: develop strategies to personalise customer interactions, enhancing customer satisfaction...   your key responsibilities:  customer experience...

•    successful experience in working with cross functional teams... •    manage customer investments, including setting and managing annual trade investment budget...

experience coordinating poc processes and working closely with product and engineering teams to deliver customer solutions... manage and enhance customer satisfaction...

Processes in customer fulfillment management core model include customer fulfillment order taking, order acceptance, customer fulfillment, master data required for...

experience working with zendesk and other customer support tools... you will outline a hiring plan for venga's customer support department and lead recruitment...

Your profile university degree (bachelor/master) or equivalent relevant job experience minimum 8 years (preferably international) sap consulting experience in...

Team management experience... experience in customer service operations and understanding of day-to-day service levels... ), ensuring a seamless experience for players...

Proven experience in a leadership role within a customer support environment... your role will involve coordinating with other departments to optimize processes...

Minimum 1 year implementation experience for one or more customer data platforms... customer data platform expert (cdp) en hibrido... experience with marketing campaign...

Your profile university degree (bachelor/master) or equivalent relevant job experience minimum 8 years (preferably international) sap consulting experience in customer...