TRABAJO GUEST SUPERVISOR BARCELONA, BARCELONA

Years’ experience working in guest relations department... ·       monitor guest feedback platforms (trustyou, tripadvisor, google, etc...  your day-to-day·       welcome...

• monitor guest feedback platforms (trustyou, tripadvisor, google, etc... • 2+ years’ experience working in guest relations department... • meals whilst on duty...

Ensure guest satisfaction - address guest issues as they arise and provide prompt correspondence if necessary...  perform housekeeping duties necessary, including...

• perform other duties as assigned including guest room tours, concierge services, special guest requests and needs, etc... you’ll report to the guest experience...

* handles guest problems and complaints seeking assistance from supervisor as necessary... * sets a positive example for guest relations... we are committed to non-discrimination...

Descripción del empleo reportando al front office manager o al responsable jerárquico que le sustituya durante su ausencia (assistant front office manager, supervisor...

guest experience and securityensure guest satisfaction through a visible presence, proactive communication, and quick issue resolution... handled vip arrivals/departures...

- handle all requests for guest room reservations, changes and cancellations in according with the established guidelines... the only 5-star hotel in the city...

* handles guest problems and complaints, seeking assistance from supervisor as necessary... strives to continually improve guest and employee satisfaction...

While not required, familiarity with salesforce would be a bonus, demonstrating your adaptability to new technologies and system operations and direction links (customer...

Reportando al front office manager o al responsable jerárquico que le sustituya durante su ausencia (assistant front office manager, supervisor, guest service manager...