TRABAJO GUEST EXPERIENCE MANAGER HOTEL BARCELONA, BARCELONA

Under the guidance of the director of rooms, the guest experience manager directs the operations of the guest experience and bell/door department...

Previous experience with pre-opening of a hotel is a big plus... assist with training hotel staff on guest service best practices and vip protocols...

Required experience: manager... serves as guest relations manager and handles the tracking of service issues... sets a positive example for guest relations...

Job description for guest experience host(hoz) in barcelona,spain... passion for hospitality and delivering outstanding guest experiences... employee cafeteria...

We’re looking for a hands-on, structured hotel manager to support the founder during setup and take full responsibility for day-to-day operations once the property...

Years’ experience working in guest relations department... ·       strategically assign room allocations to enhance guest experience and support upselling opportunities...

• 2+ years’ experience working in guest relations department... • strategically assign room allocations to enhance guest experience and support upselling opportunities...

• provide information on hotel services and facilities... • perform other duties as assigned including guest room tours, concierge services, special guest requests...

guest experience and securityensure guest satisfaction through a visible presence, proactive communication, and quick issue resolution... handled vip arrivals/departures...

experience in rfp processes and account management... about us ?:opened as the chain´s flagship hotel in barcelona, in the corporate and financial district...

➢ assist in the production of annual hotel business plan... minimum of 5 years’ experience in hotel sales roles, with at least 3 years as a senior manager (with...

Monitor guest satisfaction scores (e... own guest satisfaction kpis (e... tech-savvy with experience using crm tools, booking platforms, or feedback management systems...

Previous experience with pre-opening of a hotel is a big plus... ensure that front desk and communications meet hotel standards for maximum guest satisfaction...

+3 years’ experience in hospitality/luxury marketing department...   co-coordinating with lead brand ambassador on-site marketing activities during events to enhance...

+3 years’ experience in hospitality/luxury marketing department...  co-coordinating with lead brand ambassador on-site marketing activities during events to enhance...

A guest service agent accepts, delivers and responds to guest and management messages, enquiries and emergencies and uses their knowledge of the hotel facilities...

Continually update service offerings in line with trends and guest expectations... under the guidance of the head of bars & restaurants, the restaurant manager directs...

* +3 years’ experience in hospitality/luxury marketing department...   * co-coordinating with lead brand ambassador on-site marketing activities during events...