TRABAJO CUSTOMER SUPPORT ONBOARDING SPECIALIST BARCELONA, BARCELONA

Documenting calls and cases in our customer relationship management (crm) tool, ensuring a seamless support experience... building and nurturing excellent customer...

The role we are looking for a high-energy customer support specialist for the spanish-speaking markets to join our customer success department...

Your responsibilitiesprovide top-notch customer support (b2c) via phone and email... understand, analyze, and solve customer and partner issues...

Provide top-notch customer support (b2c) via phone and email... understand, analyze, and solve customer and partner issues... you enjoy problem-solving and delivering...

Your responsibilities provide top-notch customer support (b2c) via phone and email... understand, analyze, and solve customer and partner issues...

We are hiring a customer support specialist to join the cs team of a fast-growing tech company operating in the digital mobility space... the company offers a user-friendly...

Al menos 2 aos de experiencia laboral idealmente en customer success o ventas... asegurar la activacin de servicios y el uso adecuado de las herramientas necesarias...

Years of experience building products for customer support... ensure customer support tools and platforms effectively integrate with the broader landscape...

Key activities / responsibilities to perform:ensure customer satisfaction and provide professional customer support... o responding promptly to customer inquiries...

At least 2 years of experience in customer onboarding or customer success within the saas industry... maintain clear, consistent, and proactive communication with...

Standardize and scale processes across onboarding workflows, ensuring consistency while allowing flexibility for customer segments... the role as a onboarding specialist...

Design and execute onboarding strategies that improve time-to-value, optimize customer experience, and strengthen long-term retention... standardize and scale processes across...

About the role:as a dach senior onboarding/implementation specialist (sr is), you are a platform expert who gets to know your clients’ needs, and provide proactive...

•proven customer support and telephone skills... •prepare and distribute customer activity reports... •provide feedback on customer service processes and suggest...

support audits, safety compliance, and continuous improvement initiatives relevant to the customer interface... monitor/a and report on service kpis and customer...

As part of the onboarding specialist team, you will be responsible for onboarding new clients, ensuring our clients use the platform to its fullest, and gathering customers'...