TECHNICAL SUPPORT WITH FRENCH, DUTCH AND ENGLISH
Descripción de la oferta de empleo
Here, every interaction is a chance to truly make a difference, whether it’s guiding a user through a tech issue or collaborating with global partners to pioneer new solutions.
Our client is leading the charge in the biopharmaceutical sector, serving as the trusted partner for big corporations and the public sector Apply now! Main Responsibilities Engage with users worldwide through various channels.
phone, chat, and email, offering timely and effective support Resolving IT challenges for our partners to ensure seamless office operations Document and track interaction with a ticketing system Collaborate closely with specialized teams, delegating complex issues to the right experts for swift resolution Elevate customer satisfaction levels through proactive problem-solving and a dedication to excellence Foster seamless communication within your team and across departments, ensuring everyone stays aligned and informed Core Skills/experience You're eager to delve into the world of IT and expand your knowledge You have an upbeat nature and a problem-solving attitude Sophisticated communication skills and a customer-centric approach You are a true team player and excel in collaborative environments Previous customer care experience is a big plus
Detalles de la oferta
- Sin especificar
- Sin especificar
- 17/04/2024
- 16/07/2024
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