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TECHNICAL SUPPORT GERMAN-LIS SD

Descripción de la oferta de empleo

BRINGING FORCES TOGETHER. REALIZING DIGITALIZATIONWork with us - a leading provider of cloud, SAP, and IoT services, and shape future-proof IT solutions for our corporate clients.Join us in digitizing our German clients as an Technical Support (m/f/d) -LIS SD- at our locations, hybrid remotely based on your preference.DRIVING SAP SOLUTIONS. SUPPORTING CUSTOMERSYOUR RESPONSIBILITIES:End user support Business Application Support (SAP)Incident- and request handlingTicket ownership and escalation management when service level is at risk or it is a serious incidentWrite documentation and keep it up to dateUser management in SAP (creation / adaption /disabling)Maintain datasets in SAPWHAT YOU BRING:Native/fluent in GermanHigh interest in IT technologies and curiosity to learn about new topicsInitial experience in IT customer support (ServiceDesk) would be an advantageSolid user experience or support experience for SAP is neededExperience in using or support Microsoft Operating Systems and Office products (also M365) are neededNice to have would also be a basic understanding of IT infrastructureAble to focus on customer satisfaction, also in in challenging situationsWell-developed communication skills and ability to work in a teamGood knowledge of written and spoken English requiredWillingness to participate in shift work (Monday till Friday 8:00am - 6:00pm CE(S)T)FEELING SATISFACTION. ENJOYING ADVANTAGES.WHAT WE OFFER:Continue your journey: Expand your professional horizons and explore exciting internal development opportunities and a wide range of training programs.Experience the difference: Receive respect and appreciation from your colleagues and take advantage of the diverse offerings of our diversity management.Look into the future: Work with the latest technologies and the constant innovationsFind the balance: Benefit from our mix of trust-based working hours and flexible work location (including home office) for a great work-life integration.Feel well taken care of: We provide you a company healthcare program.Unplug and relax: 30 days of vacationPlease note that this position is Remote but within Spanish territory.Please send us your application. We are looking forward to meet you!!!
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Detalles de la oferta

Empresa
  • q.beyond ibérica
Localidad
  • En toda España
Dirección
  • Sin especificar - Sin especificar
Fecha de publicación
  • 11/04/2024
Fecha de expiración
  • 10/07/2024
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