TECHNICAL SUPPORT ACCOUNT MANAGER
Descripción de la oferta de empleo
Our collaborative and inclusive work environment encourages creativity and growth, where every employee's contribution is valued.
Get ready to embark on an exciting journey with us, as we strive to make a meaningful impact on the world of payments.
We find ourselves in an exciting phase of growth, expanding into new markets, and undergoing continuous development.
We thrive on working with cutting-edge technologies, and our Operations team is on the lookout for a new team player to join us on this adventurous journey.
Job Duties And Responsibilities.
\r\n \r\n Technical Onboardings.
identify the technological needs of our clients, as well as their growth potentials.
\r\n Know and understand the different forms of integration offered by PayRetailers.
\r\n Identify, diagnose, and understand how to solve incidents in a fast and organized process.
\r\n Proactive support and search for improvements through data analysis.
the candidate will perform an extensive analysis of our company's Vip merchants, looking for volume and conversion improvement opportunities from a UX and technological performance point of view.
\r\n Responsible for interdepartmental calls, such as calls with merchants and gateways.
\r\n Communicate issues\/demands from merchants and gateways.
Be knowledgeable about the scope of our system to know the limits of the system as well as the growth capabilities.
\r\n Interdepartmental coordination with the sales\/account management team and the IT team.
\r\n Generate monthly reports indicating area details.
\r\n \r\n Experience and Qualifications.
\r\n \r\n Bachelor's degree in systems administration, or Bachelor's Degree in Business Administration and Management, or similar.
\r\n At least 2 years of experience working in Fintech industries.
\r\n Working knowledge of data analysis and performance\/operation metrics.
\r\n Demonstrated knowledge of technology industry.
\r\n Experience or knowledge using tools such as.
Vpn, Jira, Postman, Insomnia, SQL and MSSQLSever \r\n Customer relationship and interpersonal skills.
\r\n Availability to travel.
\r\n \r\n What We Offer.
\r\n \r\n Hybrid mode.
one day of telework per week.
\r\n 26 days of vacations\/year.
\r\n Free language & technical courses.
\r\n Free catering & snacks every day from the office \u?? ! \r\n Private health insurance ?.
\r\n Free afternoon on your birthday! \r\n \r\n \r\n Not what you are looking for? Try these related job searches \r\n Technical Support Account Manager jobs in Barcelona \r\n Technical Support jobs in Barcelona \r\n PayRetailers careers in Barcelona \r\n Customer Support jobs in Barcelona \r\n Fintech jobs in Barcelona \r\n Looking to hire in Barcelona? Post a job and find Fintech experts in Barcelona.
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Detalles de la oferta
- Sin especificar
- En toda España
- Sin especificar - Sin especificar
- 08/05/2024
- 06/08/2024
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