GUEST SERVICE AGENT
Descripción de la oferta de empleo
To ensure that every guest who stays with NH Collection leaves with once in a lifetime experience with us.
To anticipate all our guest's needs and handle their inquiries in a helpful and attentive manner.
To represent with the best knowledge of NH Collection and local surroundings to persuade the best and most accurate information to our guests.
To take personal responsibility for the service and attitude with which our guest service is delivered and to ensure it is up to the utmost standards at all times.
To handle guest complaints and solve the issues that may occur elevate the issues to superiors based on the demand and make sure to keep a record of every glitch and service recovery.
To walk and talk three steps ahead of all our guest needs and desires which they may need during their holiday with NH Collection.
Prepare a.......
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Detalles de la oferta
- NH Collection Maldives Havodda Resort
- En toda España
- Sin especificar - Sin especificar
- Sin especificar
- 25/07/2025
- 04/01/2026
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