GERMAN SPEAKING CUSTOMER SUPPORT AGENT SIXT RIDE (M/F/D) - 100% HOME OFFICE

Descripción del empleo Ready to boost your career with a leading company in premium mobility? At SIXT, we’re looking for a Customer Support Agent for SIXT Ride with fluent German and English skills, experience in customer service, and a proactive attitude.
We offer a 100% remote position from anywhere in Spain and the chance to grow within the automotive sector.
Customer care is our top priority.
Whether by phone, email, chat, or social media – in German or English – we’re looking for people who are committed to providing effective solutions.
Do you have experience in call centers or customer service? Then this opportunity is for you! WHAT WE OFFER Work-Life Balance.
This fully remote position gives you the flexibility to work 100% from home, allowing you to better balance your professional and personal life.
Employee Benefits.
Take advantage of a wide range of discounts on SIXT rent, share, ride, and SIXT+, as well as exclusive deals on travel, tech, and lifestyle products.
Team Building Activities and International Events.
Be part of engaging team-building activities and participate in exciting global corporate events that connect colleagues from all over the world.
Professional Growth.
Work alongside a highly motivated and skilled team, with plenty of opportunities to learn, grow, and advance your career in a dynamic international environment.
YOUR ROLE Together with the support team, act as the interface between customers and chauffeurs.
Ensure high-quality standards are met and that every customer is safely transported from point A to B.
Monitor driver punctuality worldwide using our custom-developed tools and organize alternatives if necessary.
Make sure each booked transfer is assigned to the appropriate driver.
Ensure that drivers and customers find each other – whether at a major airport, hotel, trade fair, company, or private residence – even when things get chaotic.
Take care of every customer – celebrity or not.
YOUR SKILLS Fluency in both German and English, with excellent communication skills.
Passion for customer service and a genuine interest in supporting and assisting clients.
Minimum of 1 year of experience in a similar customer-facing or service-oriented role.
Proficiency with MS Office tools and confidence in working with digital systems.
Ability to work effectively in a remote environment, with availability for rotating shifts from Monday to Sunday.
A proactive, solution-oriented mindset with a strong focus on delivering outstanding customer experiences Apply now and become part of an international, forward-thinking team that’s redefining premium mobility every day.
We’re excited to meet you! Información adicional Quiénes somos.
Somos un proveedor de servicios de movilidad líder a nivel mundial, con una facturación de 4,00 mil millones de euros y aproximadamente empleados en todo el mundo.
Nuestra plataforma de movilidad ONE reúne nuestros productos SIXT rent (alquiler de vehículos), SIXT share (préstamo de vehículos), SIXT ride (servicios de taxi y chófer) y SIXT+ (abono de vehículos), dando a nuestros clientes acceso a nuestra flota de vehículos, a los servicios de socios colaboradores y a unos 5 millones de conductores en todo el mundo.
Junto con nuestros socios franquiciados, estamos presentes en más de 110 países con estaciones de alquiler.
En SIXT, la experiencia del cliente y el servicio al cliente excepcionales son nuestra máxima prioridad.
Apostamos por el verdadero espíritu empresarial y la estabilidad a largo plazo, y alineamos nuestra estrategia empresarial con visión de futuro.
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