CUSTOMER SERVICE SUPPORT
Descripción de la oferta de empleo
• In charge of migration of Terminals to the new Infrastructure planned for CSACT Platform • Investigating and solving customers' problems, which may be complex or long-standing problems that have been passed on by customer service assistants; • Keeping accurate records of discussions or correspondence with customers; • Analyzing statistics or other data to track the evolution of Migration • Daily analysis of transactional for Terminals under review.
• Providing help and advice to Team using the organization’s products or services; • Learning about the organization’s products or services and keeping up to date with changes.
Scope of activity.
• In charge of migration of Terminals to the new Infrastructure planned for CSACT Platform • Investigating and solving customers' problems, which may be complex or long-standing problems that have been passed on by customer service assistants; • Keeping accurate records of discussions or correspondence with customers; • Analyzing statistics or other data to track the evolution of Migration • Daily analysis of transactional for Terminals under review.
• Providing help and advice to Team using the organization’s products or services; • Learning about the organization’s products or services and keeping up to date with changes;
Detalles de la oferta
- Sin especificar
- 25/06/2025
- 06/01/2026
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