CUSTOMER SERVICE SPECIALIST - GERMAN SPEAKER (SPAIN REMOTE)
Descripción de la oferta de empleo
If you want to play a key role in a multicultural, dynamic and committed fun team this is a great opportunity.
Essential Functions Update reference databases with new products and changes in the German countries' markets ensuring quality of the data.
Classify products, standardize and group data following the company hierarchies and business rules Identify required changes to the existing reference file.
Work together with Local offices to identify when and how to correct inaccurate data, delete data, or add new entries to make the reference files more complete.
Identify and resolve routine exceptions and issues.
Perform quality control of maintained data and apply corrections as required.
Maintain documentation of processes and procedures.
Skills & other requirements.
High level of German and mandatory High-level English Valuable experience maintaining and updating databases.
High school graduate or equivalent.
Highly organized with experience of working accurately to tight deadlines.
Excellent and professional communication skills (telephone and email).
Experience working for multi-national corporations is an advantage.
We invite you to join IQVIA\u Recognized by Great Place to Work as the third best company to work for in Spain (March ).
FORTUNE Magazine's World's Most Admired Companies list for the third year in a row (January ).
Recognized by the Scrip Awards as the Best Full-service Provider Contract Research Organization (CRO).
Awarded the Eagle Award from the Society for Clinical Research Sites (SCRS) for the fourth consecutive year.
A site-nominated award recognizing contract research organizations (CRO) and biopharmaceutical sponsors dedicated to building positive relationships with research sites through leadership, professionalism and integrity.
IQVIA\u named in The International Association of Outsourcing Professionals (IAOP) Global Outsourcing 100&rerg; List which recognizes the world's best service providers across a range of industries.
IQVIA\u is an equal opportunity employer.
We make employment decisions based on qualifications and merit.
We prohibit discrimination based on any unlawful consideration such as age, race, national origin, gender or other \
Detalles de la oferta
- Sin especificar
- En toda España
- Sin especificar - Sin especificar
- 12/04/2024
- 11/07/2024
To deliver an outstanding customer experience of the very highest level during all customer transactions via chat, email and phone, mainly inbound and to promote suitable products and services as directed by company’s clients and as required by the individual needs of each customer......
You will focus on sales and customer service... nice to have: previous experience in sales and customer service... your day-to-day: pitch the bfi method and provide customer service support over phone, e-mail, or chat... requisitos del puesto your profile: your first language is german......
You have demonstrated effective customer service skills, preferably 1-2 years' experience in collections, including interaction with a large customer base... we are looking for a collections specialist with a high level of german or dutch, as well as english and spanish... hybrid work mode......
Parmi eux l’équipe support customer care que tu rejoindras ! nous sommes à la recherche d’un(e) customer care specialist, francophone, avec un niveau professionnel d’anglais et d’espagnol... tu as déjà travaillé au service de clients entreprise / btob (un vrai plus !)... de préférence issu(e) d’une formation......
Solving problems and assisting clients is your thing? a german speaker living in valencia? we have an awesome opportunity available... reports to customer support team lead job overview this is what you tell people at parties: i am working at an international, superfast-growing tech company, and we are......
Benefits: - competitive salary - possibilities to join the international mobility program - join a dynamic work environment - work from a brand-new office in athens - full initial training for all new employees - 3 euros per working day in meal vouchers - private health insurance from day one - performance......
Flexible work hours and remote work options... availability to travel occasionally within spain for partner meetings or industry events... familiarity with the spain market, including its outdoor activities and tourism landscape... collaborate with cross-functional teams to improve the onboarding process......
Location: barcelona, spain... experience in the customer service industry and ideally in a contact centre environment... solution oriented to provide the correct and best outcome for the customer... we focus on customer service, sales, and technical support solutions for clients worldwide......
Location: barcelona, spain... experience in the customer service industry and ideally in a contact centre environment... solution oriented to provide the correct and best outcome for the customer... we focus on customer service, sales, and technical support solutions for clients worldwide......
We teach you how to get extra online job padding in spain... eu and spain do not give work permits to non-eu, just a three-month tourist visa... only one year university and instituto cervantes accredited spanish language program students can work in spain and this is the canterbury english magic formula......
