CUSTOMER SERVICE REPRESENTATIVE (DUTCH-SPEAKING) - ON SITE
Descripción de la oferta de empleo
Detalles de la oferta
- Concentrix
- 17/04/2024
- 16/07/2024
Requisitos del puestoexperience in high quality customer service support would be ideal (b2c) good and professional communication skills native level of german plus fluent level of english knowledge of local or spanish language would be an asset but not required for the job data updates process good......
You will focus on sales and customer service... nice to have: previous experience in sales and customer service... your day-to-day: pitch the bfi method and provide customer service support over phone, e-mail, or chat... guide them in the enrollment process... bring solutions at the very first contact......
This will be essential in providing outstanding service to clients... what will you do?your primary focus will be to deliver exceptional service to potential new clients... you will collaborate closely with their admin and aftersales departments, offering the best service to their clients......
We focus on customer service, sales, and technical support solutions for clients worldwide... experience in the customer service industry and ideally in a contact centre environment... 24 holiday days per year on a full-time basis... solution oriented to provide the correct and best outcome for the customer......
We focus on customer service, sales, and technical support solutions for clients worldwide... experience in the customer service industry and ideally in a contact centre environment... 24 holiday days per year on a full-time basis... solution oriented to provide the correct and best outcome for the customer......
The opportunity: we are looking for motivated customer service specialists to be part of their multicultural customer service department... the role: as a customer care advisor, your mission is to deliver premium consumer service in your language... your day-to-day at work: - deal with all customer inquiries......
Com) to ensure that clarity on the current and past state of customer interaction is available to all stakeholders at any given point in time... achieve sqo (sales qualified opportunity) quota quarterly, and hit a target level of activity daily and weekly manage a portfolio of assigned accounts to......
You have demonstrated effective customer service skills, preferably 1-2 years' experience in collections, including interaction with a large customer base... you will provide timely follow-up on payment arrangements... you will negotiate customer disputes to resolution and documents root cause......
Parmi eux l’équipe support customer care que tu rejoindras ! nous sommes à la recherche d’un(e) customer care specialist, francophone, avec un niveau professionnel d’anglais et d’espagnol... tu as déjà travaillé au service de clients entreprise / btob (un vrai plus !)... de préférence issu(e) d’une formation......
In your day-to-day: - you'll provide assistance via phone/mail/email/chat from customer simple and complex queries that impact the performance of the business- you'll guide the customers through the webshop- you'll be ensuring that the data received from the customer is accurately and timely maintained-......